Gray Tools Launches a Re-Designed Version of its Business-to-Business Portal, Retailer Connect


BRAMPTON, Ontario, Feb. 28, 2018 (GLOBE NEWSWIRE) -- Gray Tools Canada Inc.is pleased to announce the launch of its redesigned Retailer Connect portal. Initially launched in 2009, the new version provides enhanced features, improved functionality, and a better user experience.

Retailer Connect is a web-based portal that offers Gray Tools distributors exclusive access to a wide array of features meant to improve communication, eliminate downtime and ultimately meet the growing expectations of end users.

According to Gary Nuttall, company owner and president, “When it comes to our distribution partners our strategic objective is to be the hand tool supplier that is the easiest to do business with. The enhanced features we integrated into the redesigned Retailer Connect portal allow our distributor partners to obtain quick and accurate information, at their convenience, even outside regular business hours. In a time of increased customer demands, we hope our new web portal will strengthen the already solid relationship we have with our local and international distribution partners.”

Key new features of the new web-based portal include the ability for distributors to check inventory levels within all three of our warehouses across Canada, confirm net costs and convert inquiries into purchases all from within the platform. The ability to immediately respond to end user requests will give Gray Tools distributors a significant competitive service advantage.

Additional enhancements include the ability to download product images, merchandising manuals, as well as the latest promotional flyers.

The data access management tool combined with a mobile friendly design makes the portal ideal for distributors’ outside employees who need access to valuable information while on the go.

The enhanced Gray Tools Retailer Connect portal can be accessed at Retailer.GrayTools.com, and from our websites www.graytools.com and www.dynamictools.ca. The portal is accessible only to Gray Tools distributors that have an active account open on the portal. New Gray distributors can be given access to the platform upon request.

About Gray Tools:
Gray Tools Canada Inc. (www.graytools.com) of Brampton, ON, is the only industrial-quality manufacturer of hand tools in Canada and has been manufacturing high-quality hand tools since 1912. The company currently offers more than 6,000 industrial product solutions and operates three warehouses in Canada.

Media contacts:

For more information, contact:
Dragos Baicoianu
Brand Manager
Gray Tools Canada Inc. 
905-457-3014