Smart Managers Don't Punish Failure -- They Reward People Who Flag Problems and Punish Those Who Don't Help Solve Them BOSTON, MA--(Marketwired - Jul 16, 2014) - Most organizations are risk-averse and good at assigning blame. They reward success and punish failure. But this approach can backfire. People who fear...

Managers Want a Harmonious Organization But That Can Be a Mistake -- Where There's Conflict, There Can Also Be Better Performance and a Happier Workforce BOSTON, MA--(Marketwired - May 20, 2014) - Managers want organizations to run smoothly. They like to create harmony and stamp out conflict. Sometimes that's a mistake. Conflict can be a sign that...

To Make Companies More Competitive, Managers Must Focus on Empowering Their Key Workers -- the Ones Who Stir the Strongest Feelings: Both Negative and Positive BOSTON, MA--(Marketwired - Apr 30, 2014) - Managers who want to make their organizations more agile, competitive, and responsive need to identify and empower the key players who get others to...

To Cope With Complexity, Leaders Must Learn What Employees Actually Do; Usual Management Toolkits Are Likely Counter-Productive, Says New Book by The Boston Consulting Group BOSTON, MA--(Marketwired - Apr 7, 2014) - When trying to cope with the challenge of complexity, leaders often make a fundamental mistake: they neglect to find out what their people actually do....

When Attempting to Cope With Business Complexity, Managers Make a Fundamental Mistake: They Fail to Find Out What Their People Actually Do BOSTON, MA--(Marketwired - Mar 18, 2014) - Managers make a fundamental mistake when trying to conquer complex business challenges: They don't find out what their people actually do. Instead,...