Namely Rolls Out 24/7 Live Support to Boost User Assistance
November 08, 2023 07:00 ET
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Namely
Namely introduces 24/7 Live Support
NJM Insurance Group Claims Service Recognized by J.D. Power for the Sixth Year in a Row
November 07, 2023 09:30 ET
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NJM Insurance Group
West Trenton, NJ, Nov. 07, 2023 (GLOBE NEWSWIRE) -- NJM Insurance Group has been certified by J.D. Power for providing “An Outstanding Auto Claims Experience” for personal lines customers. NJM has...
Coveo revolutionizes product and knowledge discovery with generative answering for B2C and B2B commerce enterprises
October 19, 2023 09:15 ET
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Coveo Solutions Inc.
Coveo announces early access to Coveo Relevance Generative Answering for B2B and B2C commerce enterprises.
Coveo announces new AI and Generative Answering capabilities to power individualized, trusted, and connected experiences within each CX and EX interaction
October 17, 2023 09:00 ET
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Coveo Solutions Inc.
More than 15 new advancements strengthen the Coveo platform creating a scalable, intuitive and technology-agnostic solution.
United States Salon and Spa Customer Experience Insights Report 2023
October 11, 2023 05:53 ET
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Research and Markets
Dublin, Oct. 11, 2023 (GLOBE NEWSWIRE) -- The "Key Customer Experience Insights from the Salon and Spa Industry in the USA" report has been added to ResearchAndMarkets.com's offering. This report...
Freshworks to Announce Third Quarter 2023 Financial Results on October 31, 2023
October 05, 2023 08:00 ET
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Freshworks Inc
Freshworks Inc. (NASDAQ: FRSH) will announce its financial results for the third quarter ended September 30, 2023 on Tuesday, October 31, 2023.
Ferrellgas Celebrates Customer Service Week
October 02, 2023 10:48 ET
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Ferrellgas Partners, L.P.
LIBERTY, Mo., Oct. 02, 2023 (GLOBE NEWSWIRE) -- The employee-owners of Ferrellgas Partners, L.P. (OTC: FGPR) are thrilled to celebrate National Customer Service Week again this year. Behind every...
Slalom and Virgin Voyages Set Sail into the Future with Revolutionary Gen AI-powered Customer Service Powered by Salesforce
September 08, 2023 09:00 ET
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Slalom
SEATTLE, Sept. 08, 2023 (GLOBE NEWSWIRE) -- In a visionary move designed to transform the cruise industry, Slalom and Virgin Voyages have teamed up to launch one of the first generative AI-powered...
North America Pharmaceutical Contract Sales Outsourcing [CSO] market Predicted to Reach USD 5.2 billion by 2031, Garnering Over 7% CAGR: TMR Report
September 07, 2023 07:08 ET
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Transparency Market Research
Wilmington, Delaware, United States, Sept. 07, 2023 (GLOBE NEWSWIRE) -- Transparency Market Research Inc. - The North America market for pharmaceutical contract sales outsourcing [CSO] was estimated...
eGain Solve™ 2023 Ushers the Era of Knowledge Automation, Ignited by Generative AI
August 29, 2023 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., Aug. 29, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform provider for customer engagement automation, announced its Solve™ 23...