CrystalVoice and Total Call International Team to Offer High Quality Internet Calling Card Application

Companies Team to Provide Voice Over Internet Calling Around the World


SANTA BARBARA, Calif., May 19, 2004 (PRIMEZONE) -- CrystalVoice Communications (www.crystalvoice.com) a leading provider of enterprise IP voice communications software solutions, today announced that Total Call International, Inc., a well-established provider of business and residential telecommunication services, has licensed the company's software for a new high-quality Internet calling card application enabling PC-to-Phone calls via the Internet regardless of user location. After an extensive search and thorough evaluation, Total Call found no peer to the exceptional voice quality provided by CrystalVoice. The initial service will be marketed in the U.S. on June 1, 2004 and in international locations in the very near future.

Once an Internet calling card account is purchased, the buyer receives a PIN number. The customer is then directed to Total Call's PC-to-Phone Web site which allows the user to call from anywhere in the world, via the Internet and a Web browser using CrystalVoice software, which is automatically downloaded to the user's PC. While the call is connected, the user is able to view available balance, remaining minutes and call history in real-time.

"Total Call has invested in world class solutions for our pre-paid calling card services. CrystalVoice's superior enterprise voice communications software was an obvious choice for our new PC-to-Phone service offering," said Mark Leafstedt, CEO, Total Call International. "CrystalVoice software enables us to provide the highest quality Voice over Internet calling card application available, regardless of the speed of the Internet connection or user location. We are very excited to team with CrystalVoice and look forward to expanding our relationship with them as we grow our user base through the deployment of VoIP technology."

"Partnering with Total Call provides us with an excellent opportunity to make our enterprise voice solutions available to users who are seeking to use the universal availability of the Internet to initiate calls to anywhere in the world," said Steve Zola, President & CEO, CrystalVoice. "Total Call's telecommunications services coupled with our Voice over Internet solutions create a very compelling product offering. The new PC-to-Phone service demonstrates CrystalVoice's value to consumers and small businesses, as well as enterprise customers around the world. We continue to expand the availability of clear, reliable voice transmitted over the Internet."

The Total Call PC-to-Phone system is based upon CrystalVoice's Click-to-Talk product, which provides the opportunity for visitors to a Web site to click a button and be immediately connected to the resource they need -- over the Internet. In addition to Calling Card applications, Click-to-Talk is used to connect a user to an agent at a contact center, an after hours support line, a remote agent, a collaborative teleconference or a number of other destinations that require instantaneous voice communication.

About Total Call International

Total Call International, Inc. provides high-quality telecommunication services for Business and Residential customers including Switched Long Distance Services, Dial-Up ISP, Prepaid Calling Cards, Prepaid Wireless Services, Dedicated Voice, Dedicated Data, Integrated Voice & Data, DSL and Conferencing. Total Call International is located in the Heart of Downtown Los Angeles, Ca, and provides service nationwide. For further information, please visit www.totalcallusa.com, email at marketing@totalcallusa.com, or call 1-800-322-6927.

About CrystalVoice

CrystalVoice Communications is the leading provider of Voice over the Internet software solutions. CrystalVoice's award-winning enterprise products include Remote Extension, Click-to-Talk, and Interoffice Voice Trunking. CrystalVoice is a Cisco(r) AVVID (Architecture for Voice, Video and Integrated Data) Technology partner and a member of the 3Com(r) VSPP (Voice over IP Solution Provider Program). Headquartered in Santa Barbara, California, the company has developed leading edge technology to enable clear, reliable voice to be transmitted over the Internet. CrystalVoice provides applications for enterprise communications, e-commerce, customer relationship management, conferencing, distance learning and enhanced telephone services. The CrystalVoice Web site is www.CrystalVoice.com.



            

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