BROOKFIELD, Wis., Nov. 15, 2005 (PRIMEZONE) -- According to a new analysis of global recruitment process outsourcing (RPO) trends co-authored by business process outsourcing expert and Pinstripe CEO Sue Marks, buyers of RPO services expect service providers to deliver a more robust value proposition that goes beyond economic and cost savings benefits. At the same time, a new breed of service providers is offering higher value solutions that are helping organizations reap greater strategic, operational, technology, human resources, and risk management benefits.
The "Top Ten Trends Shaping the Fast Growing Recruitment Process Outsourcing (RPO) Market" report, written in conjunction with 2005 HRO Thought Leader of the Year Joe Vales, a member of Pinstripe's advisory board, was recently published by the Shared Services and Business Process Outsourcing Association (SBPOA) and is featured in the SBPOA's Thinking Points thought leadership channel at www.sharedexpertise.org.
In their analysis, Marks and Vales examined changing market conditions and identified the key trends driving growth in the RPO market. "Buyers are recognizing that an end-to-end approach to RPO that addresses the entire talent value chain can make a huge difference, not only in lowering costs, but also in improving overall business performance," said Marks. "Companies are increasingly leveraging RPO not just to supplement, but to transform core HR functions, such as talent acquisition and management."
In response, RPO providers are building more robust solutions that extend far beyond simple recruiting and deliver greater return on investment for buyers. "The firms now shaping the RPO market understand that the war for talent is being fought on two fronts - acquisition and retention," added Marks. "They are moving towards a true end-to-end definition of talent acquisition that delivers maximum value by starting at the opening of the requisition and extending through on boarding, orientation, and training."
About the Authors
Sue Marks is the co-founder and CEO of Pinstripe, a leading recruitment process outsourcing (RPO) firm known for its Requisition to Results methodology. She is a 25-year industry veteran, having previously established two successful HR staffing and HR outsourcing companies, Pro Staff and HRfirst, which were sold to Kelly Services in 2000. Sue has advised numerous financial services companies on HR, outsourcing and technology issues. She has been named Ernst & Young Entrepreneur of the Year in the service business category, winner of the Marquette University College of Business Entrepreneurial Award and a three-time Working Woman 500 honoree, Sue serves on both for profit and not for profit boards, including First Business Bank, Milwaukee and is an active member of the prestigious Young President's Organization. Sue Marks can be reached by telephone at 1-877- 797-3379 or by e-mail at smarks@pinstripetalent.com.
Joe Vales is a special advisor to the Shared Services Business Process Outsourcing Association. He is the founder and Senior Partner of U.S.-based Vales Consulting Group, which focuses on helping clients build businesses that seek to dominate markets or market segments. Joe is known for building brands that shape markets for years to come. He also has recently co-founded The Reference Standards Board, an industry organization that works closely with outsourcing service providers to provide client references that help corporate buyers make informed decisions in the industries highly competitive RFP process. The Vales Consulting Group can be reached in Rye, New York at (914) 967-3200 or via e-mail at jvales@valesconsulting.com