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NSRI USA Reduces Network Troubleshooting by 70% With ExtraHop Networks
IT Division of Global Shipping Company Dramatically Improves Network and Application Performance With ExtraHop's Application Delivery Assurance System
| Source: ExtraHop Networks
SEATTLE, WA--(Marketwire - March 24, 2009) - ExtraHop Networks, Inc., the first network
management company to deliver true application visibility across all seven
OSI layers, today announced that NSRI -- the IT division of a global
Japanese shipping company and one of the world's largest marine
transportation providers -- has streamlined their application delivery
support system through the deployment of ExtraHop's pioneering Application
Delivery Assurance system. Since installing the ExtraHop system in their
network (which does not require any configuration and takes less than 15
minutes), NRSI has reduced troubleshooting time by more than 70 percent and
has improved network and application performance by more than 60 percent.
"The ExtraHop Application Delivery Assurance system is used extensively at
NSRI for increased visibility, faster troubleshooting, and ultimately
better application performance," said Kurt Shubert, Application Support
Manager for NSRI. "We have seen outstanding results. ExtraHop has helped us
bridge the communication between the application support and network teams,
resulting in reduced MTTR, lower operational costs, and improved customer
satisfaction."
The ExtraHop Application Delivery Assurance system enables NSRI's
Application Support and Network Operations teams to share visibility across
all key application systems and accelerate the processes of application
troubleshooting and system tuning. The ExtraHop system complements existing
network and systems management tools and provides an additional layer of
visibility that provides deep insight into application protocols and
real-world transactions. This capability enables enterprises to streamline
management of mission-critical application environments, reduce the cost of
incident management, and maximize service levels.
NSRI supports a large number of complex applications that span the globe.
To ensure maximum performance and availability, the NSRI team monitors
their mission-critical environment 24x7. When issues arise, their
Application Support team turns to the ExtraHop system first to get an
overall picture of all connected applications, networks, and databases.
From there, they navigate to more advanced metrics and transaction-level
details to pinpoint the root cause. Since initial deployment of the
ExtraHop system, the enhanced visibility and more streamlined process has
helped to dramatically increase IT efficiency and reduce time to
resolution.
"We created the ExtraHop solution with the goal of helping today's IT
organizations do more with less, see deeper into their network, and resolve
complex network issues faster," said Jesse Rothstein, CEO for ExtraHop.
"The ExtraHop system has been successfully deployed at companies large and
small, with proven results for reduced time to resolution and enhanced
application performance. By working with customers like NSRI, we are
continuing to innovate and deliver on our mission of making IT
infrastructure faster and more reliable."
About ExtraHop Networks
ExtraHop Networks was founded in early 2007 by Jesse Rothstein and Raja
Mukerji, engineering veterans from F5 Networks and architects of the BIG-IP
v9 product. The company's pioneering Application Delivery Assurance system
is the industry's first completely passive network appliance that provides
application-level visibility with zero agents, configuration, or overhead.
The privately held company is headquartered in Seattle, Washington and
funded by Madrona Venture Group and other private investors.