TORONTO--(Marketwire - September 23, 2010) -
What: Ted Schadler, vice president, principal analyst at Forrester Research and co-author of Empowered: Unleash Your Employees, Energize Your Customers, and Transform Your Business, will deliver the keynote address at Sigma Systems' third annual user conference, EVOLVE 2010: Deliver What's Next.
Where: Sigma Systems' EVOLVE 2010, PGA National Resort & Spa, Palm Beach Gardens, Florida
When: Tuesday, November 16, 2010, 9:30-10:30 a.m.
Details: Schadler will discuss principles from Empowered, focusing on how companies can encourage employees to harness technologies to solve customers' problems with the freedom of social media and consumer tools, outside of traditional IT solutions. With collaboration and the "consumerization of IT," Schadler will address how companies -- in particular next-generation operators -- can promote innovation internally that leads to higher customer satisfaction, and new products and revenue streams, while mitigating technology risks.
As a veteran industry analyst, Schadler is an expert in Content and Collaboration, advising clients on the effect of technology on the workforce and workforce productivity for over 23 years. Last year, Schadler launched Forrester's Workforce Technographics®, the industry's first benchmark survey of workforce technology adoption.
Following an opening address from Sigma Systems' President and COO Tim Spencer and Schadler's keynote address, the two-day user conference will break into general sessions covering a variety of important industry topics ranging from DOCSIS 3.0, the multi-screen experience and FTTH deployments to IPv6 migration, SIP trunking and managing subscriber data. Next-generation operators from around the globe will hear best practices case studies from their peers as well as the product roadmap for Sigma Systems' OSS order management, provisioning, mediation and service fulfillment portfolio.
For more information about Sigma Systems' EVOLVE 2010 or to register, please contact Heena Mistry at heena.mistry@sigma-systems.com.
About Sigma Systems
Sigma Systems is the proven global leader in delivering advanced IP service fulfillment solutions. Sigma Systems' powerful solutions enable the world's Next-Generation Operators (NGOs) to Deliver a Rich Consumer Experience through communications and entertainment services -- over any access technology to any device. The company's award-winning solutions include order management, provisioning and activation, and active mediation of residential and business VoIP, broadband, video, and triple-play and quad-play services. NGOs around the globe -- including Bell Aliant, Cox, Rogers, TELUS, YouSee and ZON Multimedia -- trust Sigma Systems for service transformation and innovative solutions with market-leading expertise for the delivery of today's -- and tomorrow's -- new services. For more information about Sigma Systems, visit http://www.sigma-systems.com.
Contact Information:
Media contact:
Sigma Systems
Francis Hopkins
+1 202-559-0645
