University of Washington Medical Center Finds Innovative Answer to Language Barriers

Technology Empowers Patients While Reducing Anxiety for Providers


COLUMBUS, Ohio, March 11, 2014 (GLOBE NEWSWIRE) -- Hospital visits can be very stressful even when you speak the language of those there to care for you. If you add a language barrier to the equation, the anxiety levels escalate and the outcomes can be life threatening.

University of Washington Medical Center has partnered with Language Access Network (LAN) to provide interpretation services for its Limited English Proficient and Deaf and Hard-of-Hearing patients through the use of Martti™ (My Accessible Real-Time Trusted Interpreter), LAN's state-of the-art system connecting the highest quality, medically-trained interpreters with doctors and patients round-the-clock via live video. The Martti™ units allow patients and providers to actually see and communicate directly with interpreters within seconds, at the touch of a button, via LAN's own dedicated HIPAA-compliant high speed broadband network.

LAN interpreters are highly-trained for strictly medical interpretations in American Sign Language and over 210 spoken languages and are located in dedicated LAN call centers throughout the U.S., available 24 hours a day, 365 days a year.

About Language Access Network, LLC

Language Access Network, LLC ("LAN") is the leader in trusted healthcare communications. LAN provides video remote interpretation (VRI) services to hospitals and other medical venues nationwide. As a result of LAN being physician owned and solely focused on healthcare, the Company has unique insight into how to drive better outcomes, improve patient satisfaction and be a true partner to its client hospitals. Targeted towards Limited English Proficient and Deaf and Hard-of-Hearing patient populations, LAN provides its rapidly growing client base (currently over 350 medical facilities nationwide) with 24/7/365 access to the highest quality & trained interpreters available via its centralized video language centers.

More information is available at www.lan.us



            

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