TROY, Mich., March 26, 2014 (GLOBE NEWSWIRE) -- Suburban Subaru has been named a Subaru Stellar Care Award recipient by Subaru of America.
"We are very proud of the outstanding level of service our team provides to our Subaru customers," said David T. Fischer, chairman and CEO of The Suburban Collection. "Being honored with this national award reflects our consistently high level of customer satisfaction achieved. Our congratulations go out to each and every member of our Subaru team."
Each year, Subaru bestows the award only to dealerships who meet a number of performance measurements that demonstrate outstanding performance and customer service. The award winning dealerships consistently provide outstanding customer care, service care and a high level of comfort and convenience, which is reflected by a large percentage of repeat customers and exceptionally positive customer surveys.
"The Subaru Stellar Care Award is earned by top ranking Subaru dealers who deliver an exceptional ownership experience to our customers," said Bill Cyphers, senior vice president, sales for Subaru of America. "Award recipients meet the high Stellar Care benchmarks for customer satisfaction, brand representation, and operational excellence. Our brand has enjoyed record sales for the past four years and this success is in large part due to the excellence of our retail body."
Less than 100 dealerships nationally earn the Subaru Stellar Care Award.
"All Subaru dealerships deliver a high quality experience to our customers," said Cyphers. "The Stellar Care Award winners excel in the way they take care of their customers and represent the Subaru brand."
Suburban Subaru, located at 1820 Maplelawn Drive in Troy, is one of 40 dealerships in Michigan, Florida and California owned by The Suburban Collection. The Suburban Collection has been in business for over 65 years. Suburban Subaru began operations in 1999.
About The Suburban Collection:
The Suburban Collection is the eighteenth largest dealer group in the United States and has been in business for over 65 years, with over 40 locations in Michigan, Florida, Illinois and California. The company employs over 1,800 individuals, the majority at their Michigan locations. The Suburban Collection believes in supporting local charities in the communities where they operate, with contributions of over $1.2M in 2013. The Suburban Collection includes 31 automotive franchises and is based in Troy, MI additional information is available on the company's website: www.SuburbanCollection.com.
About Subaru of America, Inc.:
Subaru of America, Inc. is a wholly owned subsidiary of Fuji Heavy Industries Ltd. of Japan. Headquartered in Cherry Hill, N.J., the company markets and distributes Subaru Symmetrical All-Wheel Drive vehicles, parts and accessories through a network of more than 620 dealers across the United States. All Subaru products are manufactured in zero-landfill production plants and Subaru of Indiana Automotive Inc. is the only U.S. automobile production plant to be designated a backyard wildlife habitat by the National Wildlife Federation. For additional information visit www.subaru.com.
Media contact: John McCandless 313-610-5600