Froedtert Hospital Finds Answer With Language Access Network for Effective Medical Interpretation Services

Martti(TM) Helps Non-English-Speaking and Deaf Patients Communicate With Providers via Video


COLUMBUS, Ohio, May 20, 2014 (GLOBE NEWSWIRE) -- Patients at Froedtert Hospital who are Limited English Proficient (LEP), or Deaf or Hard-of-Hearing, have access to state-of-the-art Video Medical Interpretation (VMI) technology to assist them in communicating effectively with those providing their care – a factor which is key in obtaining the best results. A partnership with Language Access Network (LAN) allows patients and caregivers to utilize its Martti™ (My Accessible Real-Time Trusted Interpreter) devices to connect via live video, within seconds, to LAN's highly trained medical interpreters in over 210 languages.

The lightweight Martti devices resemble a flat screen television and can be moved freely to a patient's bedside for an immediate interpretation. With the simple touch of a button, providers and patients are connected within seconds to LAN interpreters, who focus solely on the healthcare industry and are located in dedicated LAN call centers throughout the country and available 24 hours a day, 365 days a year. The Martti units allow patients and providers to actually see and communicate directly with LAN interpreters utilizing its dedicated HIPAA-compliant high-speed broadband network.

"The availability of Martti in medical settings is fundamentally changing the way LEP and Deaf and Hard-of-Hearing patients access healthcare. They no longer must endure long waits for an appropriate interpreter to be contacted and arrive on-site," explains Andrew Panos, LAN's COO. "This means Froedtert Hospital patients do not have to make decisions based on possibly inaccurate or incomplete information, therefore improving satisfaction and outcomes."

About Language Access Network, LLC

Language Access Network, LLC ("LAN") is the leader in trusted healthcare communications. LAN provides Video Medical Interpretation (VMI) services to hospitals and other medical venues nationwide. As a result of being physician owned and solely focused on healthcare, LAN has unique insight into how to drive better outcomes, improve patient satisfaction and be a true partner to its client hospitals. Targeted towards Limited English Proficient and Deaf and Hard-of-Hearing patient populations, LAN provides its rapidly growing client base (currently over 350 medical facilities nationwide) with 24/7/365 access to the highest quality & trained interpreters available via its centralized video language centers.

www.lan.us



            

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