NEW YORK, March 18, 2015 (GLOBE NEWSWIRE) -- LocalVox (http://localvox.com), the most comprehensive integrated platform for cloud-based local Internet marketing, announced today the launch of their new Social Inbox as an embedded component of their platform, a move furthering their technological leadership in local social media monitoring and optimization. The new product enables small business owners to have a single view of customer conversations and reviews across their social landscape, and empowers them to easily respond and manage their social CRM.
The launch of this new product comes as a result of LocalVox's acquisition of MarketMeSuite, a dedicated social monitoring, posting, and analytics service, used by over 40,000 small business owners. MarketMeSuite's advanced social media technology has been integrated into LocalVox's new Social Inbox, which is available in LocalVox's marketing platform, extending the dominance of the capability, having been named a "top social media software" by Social Media Examiner, American Express Open Forum, Forbes and Fox Small Business.
"Engaging in Social Media has been a game changer for my business" said Ame Ame shop owner, Teresa Soroka. "The ability for me to communicate immediately and directly with my customers, then track and respond to their feedback, has resulted in growing my loyal customer base, improved my online reputation and expanded my brand reach to new customers, and directly contributed to my bottom line."
Local business owners, franchises, and marketing agencies now have the opportunity to take control of their social media footprint with less effort than ever before. LocalVox's social monitoring algorithms eases the complexity of customer management across the multitude of social networks, by focusing on the ideal actions to improve social media following, engagement and reputation management.
"Social media is playing an increasingly central role in how local businesses of all sizes generate new customers and message and encourage loyalty in existing customers. The new social inbox also serves as an incredibly powerful tool for LocalVox's fast growing partner network, as additional local sales organizations and agencies turn to our solution set as the preferred platform offered to their own customers." said LocalVox CTO Trevor Sumner.
"The MarketMeSuite acquisition and launch of the new Social Inbox comes just months after the acquisition of LocalVox by TBC Holdings, and further validates our commitment to investing, acquiring and integrating local marketing and advertising technology companies to deepen our solution portfolio, and accomplish our mission to be the dominant player providing local marketing solutions for SMBs." said Jim Continenza, Chairman of TBC Holdings.
ABOUT LOCALVOX:
LocalVox (http://localvox.com) is the leading local, social and mobile marketing platform that helps local small businesses, franchises and multi-location brands market themselves online via the web, local SEO, social media, email, directories, deal sites, mobile – all with a single click - and track ROI across all channels to the point of sale. LocalVox provides marketing solutions for The Berry Company and through its large partner network that includes the First Data Corporation and numerous local agencies and publishers.
Headquartered in New York City, LocalVox has been named a top social media tool, top SEO tool, top local marketing tool and top app for small businesses by media outlets such as Wired, Forbes, Social Media Today, Techcrunch and Entrepreneur among many. LocalVox and The Berry Company are owned by TBC Holdings I, Inc., a holding company created to acquire and manage various advertising, marketing and technology companies.