NEW YORK, April 14, 2015 (GLOBE NEWSWIRE) -- Epiq Systems, Inc. (Nasdaq:EPIQ), a leading global provider of integrated technology solutions for the legal profession, today announced that it has achieved kCura's Orange-level Best in Service recognition for exceptional customer service for Relativity end users. This is the third time Epiq Systems has received Best in Service.
Epiq's experienced, international team of professionals helps clients effectively manage complex matters and large Relativity environments securely and efficiently.
"We're pleased that we've once again been recognized by kCura for providing an exceptional Relativity experience," said Andrew Shimek, global managing director, Epiq Systems. "Epiq is focused on delivering the highest level of customer service to our clients, and that includes a commitment to guiding our clients through complex eDiscovery processes regardless of technology platform."
Through a voluntary audit, Relativity Best in Service partners demonstrate their expertise and experience hosting projects in Relativity. kCura evaluates these partners' individual data centers in three areas: technical infrastructure, customer service, and product expertise. Additionally, Best in Service partners meet a set of requirements for duration as a hosting partner, size of Relativity installations, and core Relativity certifications.
kCura has two designations for Best in Service partners' data centers: Orange and Blue. While both designate data centers that provide a quality Relativity experience, Orange-level sites have made additional investments in people, process and technology to manage installations with above-average user counts—all while maintaining the high standards of Best in Service.
"This designation demonstrates Epiq Systems' outstanding customer service, technical expertise, and product knowledge," said Andrew Sieja, president and CEO of kCura. "It's great to have them as an Orange-level Best in Service partner."
About kCura
Recognized as a "Leader" in Gartner's 2014 E-Discovery Magic Quadrant, kCura are the developers of the e-discovery software Relativity. Relativity has more than 115,000 active users worldwide from organizations including the U.S. Department of Justice and 195 of the Am Law 200. kCura helps corporations, law firms, and government agencies meet e-discovery challenges by installing Relativity on-premises and providing hosted, on-demand solutions through a global network of partners. kCura has been ranked the 175th fastest-growing technology company in North America on Deloitte's Technology Fast 500 and named one of Chicago's Top Workplaces by the Chicago Tribune. Please contact kCura at sales@kcura.com or visit www.kcura.com for more information.
About Epiq Systems
Epiq Systems is a leading global provider of integrated technology solutions for the legal profession, including electronic discovery, bankruptcy, and class action and mass tort administration. We also offer full-service capabilities to support litigation, investigations, financial transactions, regulatory compliance and other legal matters. Our innovative technology and services, deep subject-matter expertise and global presence spanning 45 countries served from 20 locations allow us to provide secure, reliable solutions to the worldwide legal community. Visit us at www.epiqsystems.com.