BOSTON, Mass., May 30, 2015 (GLOBE NEWSWIRE) -- via PRWEB - Binary International, an audited and incorporated binary options broker, gave its monthly "Best of Company" award to their complaints department this month as overall complaints dropped to zero for the month of May. The newly integrated messenger service and chat feature helped the customer service response team win the award within the company for the first time. With customer questions being answered within minutes and disputes being resolved in a very timely fashion, the department was able to beat out the trading room for the "best of company award" for May.
"We are very proud of our online reputation and have minimal complaints coming in from our customers, " said Kyle Sozah, accounts manager at Binary International. "The new messaging feature and our online chat functions have improved to the point where most customers have any questions or complaints about Binary International resolved within minutes. We feel customer service is a factor that will win over customer loyalty so we put a lot of time and energy into customer relations."
The new customer service features include a live 24/7 chat operator for binary options traders on the site, a new messaging structure for users to get instant updates, and a new ticket update system. All the changes helped Binary International improve website bounce rates and customer load times.
For more information on the Binary International or their trading platform, click on the following link or cut and paste this URL into your web browser.
https://www.binaryinternational.com/register-account-details/
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