RUBY RECEPTIONISTS NAMED ONE OF INC. MAGAZINE’S BEST WORKPLACES 2017

Ruby is one of only four Oregon companies listed who have created exceptional workplaces through vibrant cultures, deep employee engagement, and stellar benefits


Portland, Oregon, June 07, 2017 (GLOBE NEWSWIRE) -- Ruby® Receptionists, a leading provider of remote receptionist services dedicated to helping small businesses grow, has been named one of Inc. Magazine’s Best Workplaces for 2017, the publication’s second annual ranking in the fast-growing private company sector.

Featured on Inc.com, the list is the result of a wide-ranging and comprehensive measurement of private American companies who have created exceptional workplaces through vibrant cultures, deep employee engagement, and stellar benefits. Out of thousands of applicants, Inc. singled out just over 200 winning companies and Ruby is one of only four Oregon companies to make the list.

Built in partnership with employee engagement and work culture experts Quantum Workplace of Omaha, Nebraska, Inc.’s Best Workplaces list is a magnifying glass on how innovative companies can truly raise the bar in hiring and retaining the best talent.

What does it take to become a company that workers want to be part of? Inc. magazine says it’s more than good pay and good perks – it’s also about having a clear purpose, a sense of humor, and leadership that makes the two work together.

“We are thrilled to be recognized for the hard work our team puts forth every day to provide not only the best service to our customers but a commitment to maintaining a people-powered company culture that inspires all to learn, grow and connect with others,” said Jill Nelson, Founder and CEO of Ruby.

Founded in 2003, Ruby employs more than 425 people, two-thirds of which are receptionists. In 2015, Ruby was one of the first Oregon companies to adopt a $15 an hour minimum wage, providing the Portland, Oregon community hundreds of entry-level, living wage positions. More than 80 percent of the management positions at Ruby are held by former receptionists.

The 2017 Inc. Best Workplaces Awards assessed applicants on the basis of benefits offered and employee responses to a unique, 30-question survey fielded by each of the applying companies. Responses were evaluated by the research team at Quantum Workplace. For its results to qualify, each company had to achieve a statistically significant response rate based on employee count. Survey scores account for employer size to level the playing field between small and large businesses. All companies had to have a minimum of 10 employees and to be U.S.-based, privately held, and independent – that is, not subsidiaries or divisions of other companies.

While researching the entries, Inc. and Quantum saw distinct themes develop:

  • Strong company cultures breed stunning individual and team performance.
  • Workers at the best companies aren’t mesmerized by whatever giveaways seem to be the latest fad—be it gourmet lunches or beer fridges.
  • When employees feel valued by their organization, they are far more likely to be engaged. This single factor proved to be one of the largest drivers of employee engagement.

“By introducing an employee survey into this year’s Best Workplaces selection process, we’ve really raised the bar. Companies that don’t score at the very top of their peer group don’t make the cut. So, our hats are off to the winners. They all excelled at engaging their workers, making them feel appreciated, and aligning them behind a mission. And remember, that’s not just our opinion: The employees told us that themselves,” says Eric Schurenberg, Inc.’s President and Editor in Chief.

About Ruby Receptionists
Hearkening back to an era when every call at an office was answered by a friendly receptionist, Ruby Receptionists provides personalized live, remote receptionist services to thousands of small businesses across North America. Located in Portland, Ore., Ruby’s ability to scale quickly and deliver legendary service is fueled by smart proprietary mobile technology and a unique mission to create world-class customer experiences. Founded in 2003 by CEO Jill Nelson, Ruby Receptionists has gained national recognition for its success being named a FORTUNE magazine Best Small Company to Work for in the U.S., a 100 Best Companies to Work for in Oregon, and one of Oregon’s fastest-growing companies for the past nine years. To learn more, please visit www.callruby.com 

About Inc. Media

Founded in 1979 and acquired in 2005 by Mansueto Ventures, Inc. is the only major brand dedicated exclusively to owners and managers of growing private companies, with the aim to deliver real solutions for today's innovative company builders.  Winner of Advertising Age’s “The A-List” in January 2015, and the National Magazine Award for General Excellence in both 2014 and 2012. Total monthly audience reach for the brand has grown significantly from 2,000,000 in 2010 to over 40,000,000 today.  For more information, visit http://www.inc.com.

About Quantum Workplace

Quantum Workplace is an HR technology company that serves organizations through employee engagement surveys, action-planning tools, exit surveys, peer-to-peer recognition, performance evaluations, goal tracking, and leadership assessment. For more information, visit www.quantumworkplace.com.

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