DALLAS, Aug. 17, 2017 (GLOBE NEWSWIRE) -- RMG Networks Holding Corporation (NASDAQ:RMGN), or RMG, a global leader in technology-driven visual communications, announced a $500,000 order with one of the largest banks in the world to upgrade RMG’s Intelligent Contact Center Solution across the customer’s U.K. contact center footprint. This upgrade highlights the financial institution’s commitment to customer satisfaction and the importance of RMG’s contact center solution to its global contact center operations.
The customer plans to rollout software updates and over 160 new digital displays to 13 contact center facilities across the U.K., including Ireland and Scotland. The upgrade will support the customer by ensuring its employees remain engaged and informed with real-time messaging and updates. The rollout is currently underway and expected to be completed later this year.
“This upgrade reinforces the importance and value of RMG’s contact center solution to one of the largest global banks in world,” said Robert Michelson, Chief Executive Officer and President of RMG. “Our customer recognizes the benefits of visualizing real-time KPIs using RMG’s Intelligent Contact Center Solution to influence the behavior of agents to deliver end customer satisfaction — a result that cannot as effectively be achieved using native telephony platform dashboards or reports. RMG is well positioned to leverage its successful contact center relationship into an expansion within additional contact center facilities as well as into new application areas, such as internal communications and retail banking.”
© 2017 RMG Networks Holding Corporation. RMG, RMG Networks and its logo are trademarks and/or service marks of RMG Networks Holding Corporation.
About RMG
RMG (NASDAQ:RMGN) goes beyond traditional communications to help businesses increase productivity, efficiency and engagement through digital messaging. By combining best-in-class software, hardware, business applications and services, RMG offers a single point of accountability for integrated data visualization and real-time performance management. The company is headquartered in Dallas, Texas, with additional offices in the United Kingdom and the United Arab Emirates. For more information, visit www.rmgnetworks.com.
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