QPR Software’s latest customer chose QPR’s process mining tool QPR ProcessAnalyzer to understand better how their IT support works and where the bottlenecks lie.
Helsinki, Finland, May 9, 2018 at 13.00 pm – Customer recognized the need to analyze their IT support function’s ability to resolve tickets and get visibility to process flows and lead times. Their IT support takes care of tickets from users who have problems with their devices as well as property management related to media and presentation devices in their facilities.
“This great new deal shows that QPR ProcessAnalyzer supports many different industries and processes and is a significant opening in customer’s process mining initiatives. Finding and prioritizing new development targets is easy and flexible after the tool and method are deployed,” says Jari Jaakkola, CEO of QPR Software.
The deal consists of QPR ProcessAnalyzer software licenses and implementation project.
Follow the link to learn more about QPR ProcessAnalyzer.
About QPR Software
QPR Software Plc (Nasdaq Helsinki) provides solutions for strategy execution, performance and process management, process mining and enterprise architecture in over 50 countries. QPR software allows customers to gain valuable insights for informed decisions that make a difference.
Dare to improve. www.qpr.com
For additional information, please contact:
Matti Erkheikki
Senior Vice President, QPR Software Plc
Tel. + 358 40 717 2570
Email: matti.erkheikki(at)qpr.com