Willis Towers Watson announces significant investment in its claim resolution services


Resolutions team to support contested insurance claims

ARLINGTON, Va., Oct. 17, 2018 (GLOBE NEWSWIRE) -- Willis Towers Watson (NASDAQ: WLTW), a leading global advisory, broking and solutions company, today announced its Resolutions team, which will facilitate efficient financial recovery on its clients’ most significant, complex and contested insurance claims. The development extends Willis Towers Watson’s traditional claim advocacy services into the dispute resolution arena to provide an effective alternative to disruptive, costly and contentious legal proceedings.

The Resolutions team, led by Rob Lane, executive vice president, consists of five former practicing coverage attorneys with expertise in all major lines of business and insurance markets.

“The aggregate skill, experience and significant commercial relationships of this team create an unparalleled and unprecedented value-add for our clients,” Lane said. “The cost of claim disputes, both financially and relationally, are increasingly disproportionate for both sides of the insurance transaction. Resolutions offers a forward-thinking solution utilizing the specialized skills and technology of today’s dynamic insurance marketplace, but predicated on traditional, reasoned negotiations between commercial partners,” he added.

Additional team members include Jim Dorion, head of liability claim consulting and carrier relations; Henry Daar, leader, national property claims; Brian Weiss, head of claims and legal group, FINEX; and Will Eustace, head casualty coverage officer.

“Establishing the Resolutions team is part of our ongoing commitment to enhance our platform and expand our claim advocacy capabilities to deliver meaningful results for clients following a significant loss,” said Joe Peiser, head of Broking, North America. “Organizations today need highly specialized insurance coverage experts and experienced negotiators to navigate contested claims on their behalf,” he added.

About Willis Towers Watson

Willis Towers Watson (NASDAQ: WLTW) is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has over 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas — the dynamic formula that drives business performance. Together, we unlock potential. Learn more at willistowerswatson.com.

Media contact

Colleen McCarthy: +1 917 250 6699
colleen.mccarthy@willistowerswatson.com