Coveo Relevance Generative Answering
Coveo Introduces Two New Groundbreaking GenAI Business Applications and 15+ AI Innovations in the New Coveo Spring Release
March 28, 2024 09:00 ET | Coveo Solutions Inc.
Innovations to Coveo’s Industry-Leading Enterprise AI Platform facilitate deployment of multi-channel enterprise-grade generative answering that delivers b
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Exterro Hires Rick Valentine as New Chief Customer Officer
March 28, 2024 09:00 ET | Exterro, Inc.
PORTLAND, Ore., March 28, 2024 (GLOBE NEWSWIRE) -- Exterro, the leading provider of data risk management software solutions, today announced the appointment of Rick Valentine, an expert in...
Kognitiv Amplify
Kognitiv Launches AI-Native, Outcome-Based Kognitiv Amplify
March 27, 2024 10:10 ET | Kognitiv
Toronto, ON, March 27, 2024 (GLOBE NEWSWIRE) -- Kognitiv Corporation (“Kognitiv”) is thrilled to announce the addition of Kognitiv Amplify to its innovative omnichannel and omniaudience SaaS...
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Unveiling the Future of Global CX; MCI Acquires Market Force Information, a Customer Experience Services Powerhouse
March 25, 2024 08:00 ET | MCI, LC
Global Business Process Outsourcing, MCI Acquires Premier CX Market Research firm, Market Force Information
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eGain Announces AssistGPT™ for CCaaS at Enterprise Connect
March 25, 2024 06:30 ET | eGain Corporation
SUNNYVALE, Calif., March 25, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading AI knowledge platform for customer service, today announced the availability of its AssistGPT™ generative AI...
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MCI BPO Expands in the Philippines with the Acquisition of EastWest BPO & EastWest Technologies
March 18, 2024 08:30 ET | MCI, LC
MCI BPO (MCI) a USA based BPO & CX solutions announces the acquisition of East West BPO headquartered in San Fernando, Pampanga near Clark Freeport Zone.
Coveo Wins CMSWire IMPACT Award
Coveo Wins CMSWire IMPACT Award for Best Use of AI in Customer Service with Coveo Relevance Generative Answering
March 14, 2024 09:02 ET | Coveo Solutions Inc.
Coveo receives industry recognition for delivering real concrete results with Coveo AI Search and Generative Answering for enterprise customers
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Carahsoft Technology Corp. Recognized as a Liferay Partner of the Year Award Winner
March 12, 2024 09:00 ET | Carahsoft Technology Corp.
RESTON, Va., March 12, 2024 (GLOBE NEWSWIRE) -- Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, today announced that they have been named a Liferay Partner of the Year....
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Concentrix Appoints Ryan Peterson as Executive Vice President and Chief Product Officer
March 05, 2024 09:00 ET | Concentrix Corporation
Concentrix Appoints Ryan Peterson as Executive Vice President and Chief Product Officer
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Excite Credit Union Recognized for Superior Consumer Loan Experience with CU Solutions Group's 2024 Best of the Best Award
March 05, 2024 08:45 ET | Excite Credit Union
Excite Credit Union has received the 2024 Best of the Best award for Best Consumer Loan Experience from MemberXP, a a leading customer experience program.