Communities expect positive outcomes in emergency situations, and Intrado is here to support them. With 45 years of experience, we save lives and protect communities by preparing for, responding to, and recovering from critical events. Our innovative and reliable technology connects help to those in need.
 
As a global leader in emergency communication services, we partner with first responders to ensure the right help reaches the right place quickly. Always there in an emergency, we are Intrado.

 

 

Explore Our Innovative Solutions

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PSAP Solutions

Powerful call handling and management systems backed by a deep understanding of emergency response protocol.

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Enterprise

Keep employees safe regardless of where they work while complying with state and federal regulations.

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Campus & Schools

End-to-end incident management for schools to prevent, respond to and recover from emergency incidents.

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Carrier Services

Compliant 911 call routing and data solutions that connect your customers to emergency services from any device.

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NG911

Flexible, future-proof emergency network services that improve call routing, data sharing and deliver on i3 compliance.

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GIS

Comprehensive software and professional services to accurately locate and respond to emergencies faster.

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Intrado AI

AI Applications in the PSAP - here are some of the ways you can use AI in the PSAP to give your team the best possible tools, today.

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ECaTS Analytics

ECaTS, or Emergency Call Tracking System, was developed to make your work easier by generating concise, descriptive reports for your 9-1-1 call data.

Voice of the Customer – Hamilton County, Ohio

Andrew Knapp, Communications Director at Hamilton County Communications Center, reflects on their longstanding and enduring partnership with Intrado.

There are very few companies in public safety that have lasted as long as Intrado and there's a reason for that: the passion of the people and the ever-evolving technology. They always looking at what's next and keeping a finger on the pulse of public safety. They also provide an unbelievable amount of technical resources and expertise and the overall customer service experience couldn't be any better. Intrado knows what public safety needs and they deliver
Andrew Knapp
Director of Communications, Hamilton County, Ohio


Vital Statistics

1st

ever Text-to-911 solution

410M+​

911 transactions​ annually​

4.7M+​

text-to-911 messages received

Industry​
Leadership

45

years of industry Innovation​ & Leadership

1,000+​

NG911 networks deployed​

130M+​

NG911 transactions

National
Presence​

#1

E911 footprint​ in the U.S

6,000+​

primary & secondary PSAP connections​

36M+​

citizens served over A9-1-1® network