BOMBAY, India, August 2, 2001 (PRIMEZONE) -- GHOSH Web Solutions, an information solutions company based in Bombay, India has launched special Remote CRM (Customer Relations Management) and Remote HRM (Human Resource Management) services for North American companies which will help them reduce operational costs by a very significant amount (in some cases even more than 50%), thereby improving their bottom line, something that every American company is striving for in the present economic scenario.
Making use of the difference in labor costs between the USA and India, GHOSH Web Solutions intends to give American companies an edge and increase their Sustainable Competitive Advantage.
The basic idea behind the services is that instead of having your own employee working on things like content updating, Server/Database Administration or updating, online support or any other activity which can be done remotely via the Internet from your office, they work from another offshore professional setup where the salaries and operational costs are much lower as compared to your onsite costs.
This will not only help the companies to reduce their direct labor costs, but also will enable them to save on indirect expenses like electricity, computers and Internet costs. Other infrastructure costs incurred on an employee like employee benefits, the overheads relating to hiring and turnover of employees are also reduced. Taking all these points into consideration the cost savings could be 50% or more per month per employee.
GHOSH Web Solutions will provide these companies with "Remote Employees" backed by complete infrastructure and will supervise his or her work according to the specifications of the client.
Also since USA is about eight to 13 hours behind the Indian Standard Time, there will be an added advantage -- that while the company is closed for business in the United States, the operations will be going on in India and by the time they open for the next business day, the India based employee would have already completed the tasks given.
This will also work out perfect for providing online support to customers at night in USA.
GHOSH Web Solutions intends to market these services in North America via select alliance partners.
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