HOLLAND, Mich., March 21, 2016 (GLOBE NEWSWIRE) -- Holland has been honored by the Vehicle Service Group (VSG) with two of its 2015 Carrier of the Year awards. For the third consecutive year, Holland was named LTL Carrier of the Year by VSG. Holland was also selected as its first ever Overall Carrier of the Year for 2015. Introduced this year, the Overall Carrier of the Year award is given to the best overall carrier across all service categories: TL, LTL, flatbed and ocean. To determine award winners, VSG evaluates its carriers across four critical performance metrics, including on-time pickup and delivery, administrative capabilities and safety.
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“Nothing means more to Holland than the satisfaction of our customers,” said Scott Ware, President of Holland. “Statistics and figures are necessary, but the bottom line is whether or not those numbers equate to quality service for our customers. These awards from VSG serve as affirmation that Holland has made good on its promise of unmatched LTL performance. They also stand as a testament to the hard work and dedication of our world-class employees. It is through their commitment to excellence that we are able to win these awards year after year. We thank each and every Holland employee for the superior customer service put forth every day. We would also like to thank the Vehicle Service Group for this honor. We look forward to providing VSG with many more years of award-winning service.”
Brian Corbett, Holland Director of Corporate Sales, and Joanne Carr, Corporate Account Executive, accepted the awards on behalf of Holland at the 2015 Vehicle Service Group awards banquet, held recently in Madison, Ind. VSG President Niclas Ytterdahl, Vice President Matt Webster and other VSG officers presented the awards to Corbett and Carr. Award winners were selected using a scorecard system that evaluates carriers across four service metrics:
- Operational Performance: On-time pickup, on-time delivery, corrective actions
- EDI/Financial: Tenders sent via 204, 214 updates and invoice accuracy
- Claim-free loads, average days open and recovery percentage
- Safety and Responsibility: SmartWay partnership and FMCSA compliance, safety, accountability (CSA) scores
Holland received the highest overall score among LTL carriers, as well as the highest overall score across all categories.
Part of Dover Corporation®, Vehicle Service Group consists of nine unique brands dedicated to a number of vehicle service specialties. Together, they represent a global leader in the vehicle service industry.
Holland was also named 2015 Midwest Regional Carrier of the Year by Worldwide Express; 2015 Regional LTL Carrier Partner of the Year by Unishippers Global Logistics, and 2015 Regional Carrier of the Year by Walmart.
About Holland
Holland has long been recognized for delivering the most next-day service lanes in its territory and annually records one of the lowest claim ratios in the industry. Founded in Holland, Mich., in 1929, Holland provides industry leading, on-time reliability for less-than-truckload shipments in the central and southeastern United States and in eastern Canada. Holland, recognized by Logistics Management magazine with its 2015 Quest for Quality award for 30 consecutive years, was honored for performance excellence in 2015 with the South/South Central Regional LTL Carriers, Midwest/North Central Regional LTL Carriers, as well as the Expedited Motor Carriers award. For more information, visit hollandregional.com. Holland is a subsidiary of YRC Worldwide Inc. (Nasdaq:YRCW).
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