SoundBite Communications
SoundBite Communications Champions Customer Experience Management as Bronze Member of CXPA
October 09, 2012 10:30 ET | SoundBite Communications, Inc.
BEDFORD, Mass., Oct. 9, 2012 (GLOBE NEWSWIRE) -- SoundBite Communications, Inc. (Nasdaq:SDBT) joined the Customer Experience Professionals Association (CXPA), a global industry trade group whose...
Digital Analytics Association Selects iPerceptions for 'Voice of Customer' Analytics
April 23, 2012 08:00 ET | iPerceptions
NEW YORK, NY--(Marketwire - Apr 23, 2012) - DAA NY Symposium -- iPerceptions Inc., a leading provider of online Voice of Customer (VoC) analytics based on real visitor feedback, today announced...
Violin Memory Flashes Forward With a $50 Million Mezzanine Round and $800+ Million Valuation
April 02, 2012 08:00 ET | Violin Memory
MOUNTAIN VIEW, CA--(Marketwire - Apr 2, 2012) - Violin Memory, Inc., provider of one of the world's fastest and most scalable flash Memory Arrays, today announced $50 million in Series D funding,...
iPerceptions and Tealeaf Partnership Combines Voice of Customer Feedback and Customer Experiences to Deliver Greater Insight to Online Channels
February 07, 2012 08:00 ET | iPerceptions
MONTREAL--(Marketwire - Feb 7, 2012) - iPerceptions Inc. (TSX VENTURE: IPE), a leading provider of web-focused Voice of Customer (VoC) analytics based on actual and representative visitor feedback,...
Mattersight(TM) Joins Customer Experience Professionals Association as Silver Sponsor
January 30, 2012 16:47 ET | Mattersight Corporation
CHICAGO, IL--(Marketwire - Jan 30, 2012) - Mattersight Corporation (NASDAQ: MATR) today announced that it has joined the Customer Experience Professionals Association (CXPA), a global industry...
TimeTrade Joins Customer Experience Professionals Association as Corporate Member
October 13, 2011 09:12 ET | TimeTrade
BOSTON, MA--(Marketwire - Oct 13, 2011) - TimeTrade® (www.timetrade.com) today announced it has become a Corporate Member of the Customer Experience Professionals Association (CXPA), a global...
Over 50 Sponsors and Counting
October 03, 2011 06:00 ET | PhoCusWright
LAS VEGAS, NV--(Marketwire - Oct 3, 2011) - USA TODAY, Orbitz, Expedia and TripAdvisor are just some of the more than 50 sponsors lined up to take part in the 18th annual PhoCusWright Conference and...
Vitrue Hires Another
Vitrue Hires Another European Business Development Veteran as Company Ramps Up International Expansion
September 19, 2011 07:00 ET | Vitrue
LONDON--(Marketwire - Sep 19, 2011) - Vitrue (www.vitrue.com), the leading social marketing platform, today announced that international software sales and business veteran Phillip Evans has joined...
APAC Customer Services Joins Customer Experience Professionals Association as Founding Corporate Member
July 18, 2011 06:00 ET | APAC Customer Services
BANNOCKBURN, IL--(Marketwire - Jul 18, 2011) - APAC Customer Services, Inc. (NASDAQ: APAC), a leader in global outsourced services and solutions, announced today that it has joined the Customer...
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US Companies Are Losing Nearly 23 Percent of Online Revenue Annually Due to Poor Online Customer Experiences
June 22, 2011 08:00 ET | Tealeaf
SAN FRANCISCO, CA--(Marketwire - Jun 22, 2011) - Key Messages:18 percent of companies rate their understanding of the overall online customer experience as "poor"55 percent believe bad navigation is...