New Calabrio Study Reveals C-Level Executives Rely on Limited Data to Drive Business Change
March 22, 2018 07:00 ET
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Calabrio
MINNEAPOLIS, March 22, 2018 (GLOBE NEWSWIRE) -- Companies know they must adapt to change in order to compete, but often don’t rely on a wide enough lens into data to drive change. A new study...
Calabrio Named as the Only Visionary in 2018 Gartner Magic Quadrant for Workforce Engagement Management
February 07, 2018 11:22 ET
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Calabrio
MINNEAPOLIS, Feb. 07, 2018 (GLOBE NEWSWIRE) -- Calabrio, a leading provider of customer engagement and analytics software, today announced that Gartner, Inc. has positioned Calabrio as a Visionary...
Calabrio Receives Analytics Award at the 2017 Tekne Awards
November 16, 2017 16:20 ET
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Calabrio
MINNEAPOLIS, Nov. 16, 2017 (GLOBE NEWSWIRE) -- The Minnesota High Tech Association (MHTA) has named Calabrio as the recipient of the 2017 Tekne Award in the analytics award category. Held November...
UPDATE - Contact Center Employees Warn Increasingly Complex Customer Problems and Lack of Support Will Impact the Brand Experience
November 13, 2017 10:52 ET
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Calabrio
MINNEAPOLIS, Nov. 13, 2017 (GLOBE NEWSWIRE) -- While customer experience continues to be the top priority for businesses, a new report announced today, “The Health of the Contact Center: Agent...
Contact Center Employees Warn Increasingly Complex Customer Problems and Lack of Support Will Impact the Brand Experience
November 13, 2017 05:00 ET
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Calabrio
MINNEAPOLIS, Nov. 13, 2017 (GLOBE NEWSWIRE) -- While customer experience continues to be the top priority for businesses, a new report announced today, “The Health of the Contact Center: Agent...
Calabrio Appoints EMEA General Manager to Spearhead Regional Growth
October 10, 2017 09:28 ET
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Calabrio
MINNEAPOLIS and LONDON, Oct. 10, 2017 (GLOBE NEWSWIRE) -- Calabrio, a leading provider of customer engagement and analytics software, has hired Kris McKenzie as Senior Vice President and General...
UPDATE -- Calabrio Celebrates Employee and Customer Engagement with the ONE Awards
October 04, 2017 09:42 ET
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Calabrio
MINNEAPOLIS, Oct. 04, 2017 (GLOBE NEWSWIRE) -- Calabrio, a leading provider of customer engagement and analytics software, announced the winners of the inaugural ONE Awards during Tuesday’s general...
Calabrio Celebrates Employee and Customer Engagement with the ONE Awards
October 04, 2017 09:00 ET
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Calabrio
MINNEAPOLIS, Oct. 04, 2017 (GLOBE NEWSWIRE) -- Calabrio, a leading provider of customer engagement and analytics software, announced the winners of the inaugural ONE Awards during Tuesday’s general...
Calabrio Announces New Calabrio ONE Platform at Global Customer Conference
October 04, 2017 09:00 ET
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Calabrio
MINNEAPOLIS, Oct. 04, 2017 (GLOBE NEWSWIRE) -- Calabrio, a leading provider of customer engagement and analytics software, unveiled the new Calabrio ONE—an intelligent, fully integrated enterprise...
Contact Centers Can Work Smarter with Enhancements to Calabrio ONE(R) Workforce Optimization Software Suite
April 13, 2015 09:03 ET
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Calabrio
MINNEAPOLIS, Minn., April 13, 2015 (GLOBE NEWSWIRE) -- via PRWEB - Calabrio, a leading provider of contact center workforce optimization (WFO) and analytics software, has released an enhanced version...