ICMI Certifies Bright Horizons via its Contact Center Site Certification Program
August 12, 2019 09:00 ET
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International Customer Management Institute (ICMI)
COLORADO SPRINGS, Colo., Aug. 12, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announced that it has certified...
ICMI Contact Center Connections Announces 2019 Program Featuring New Workshops, Interactive Contact Center Tours, and More
July 16, 2019 09:00 ET
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International Customer Management Institute (ICMI)
COLORADO SPRINGS, Colo., July 16, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute, the authority on contact center excellence, announces its conference program for ICMI...
ICMI Contact Center Connections 2019 Keynote Lineup Announced: Speakers Span Experts in Customer Service and Relationship Building
May 20, 2019 09:00 ET
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International Customer Management Institute (ICMI)
COLORADO SPRINGS, Colo., May 20, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announces that Colette Carlson,...
ICMI Honors Top Contact Center and Customer Service Professionals and Teams with 2019 Global Contact Center Awards
May 14, 2019 20:30 ET
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International Customer Management Institute (ICMI)
COLORADO SPRINGS, Colo., May 14, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announced the recipients of this...
More than 40 Exhibitors Announce New Products, Services, Demonstrations, and More Ahead of ICMI Contact Center Expo 2019
May 06, 2019 09:00 ET
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International Customer Management Institute (ICMI)
COLORADO SPRINGS, Colo., May 06, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today reveals announcements from more...
ICMI Contact Center Expo Announces Its 2019 Program Featuring New Interactive Workshops, Noteworthy Speakers, and More
February 25, 2019 09:00 ET
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International Customer Management Institute (ICMI)
COLORADO SPRINGS, Colo., Feb. 25, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announces its conference program...
ICMI Contact Center Expo 2019 Announces Keynote Lineup Featuring Hollywood Actor Henry Winkler, former Southwest Airlines SVP & More
December 17, 2018 09:00 ET
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International Customer Management Institute (ICMI)
COLORADO SPRINGS, Colo., Dec. 17, 2018 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announces its keynote lineup for...
ICMI Contact Center Demo Exhibitors Announce New Products, Services, Demonstrations and More Ahead of 2018 Event
November 05, 2018 09:00 ET
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International Customer Management Institute (ICMI)
Appian, Five9, NICE inContact, Sharpen, Talkdesk, and others among those making announcements COLORADO SPRINGS, Colo., Nov. 05, 2018 (GLOBE NEWSWIRE) -- The International Customer Management...
ICMI Announces the Winners of the 2018 ICMI Global Contact Center Awards
May 22, 2018 21:00 ET
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ICMI Contact Center Expo
COLORADO SPRINGS, Colo., May 22, 2018 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announced the recipients of this...
More than 50 Leading Companies Announce New Products, Services, Demonstrations & More at ICMI Contact Center Expo 2018
May 15, 2018 06:00 ET
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ICMI Contact Center Expo
COLORADO SPRINGS, Colo., May 15, 2018 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today reveals more than 50 announcements...