ARG Introduces Market Insights on AI-Enabled Communications
July 09, 2024 09:02 ET
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ARG
Report highlights the evolution of the communications platform and how generative AI and machine learning can provide businesses with a competitive edge.
Freshworks Report Reveals AI Is Delivering Strong Productivity Gains and Unlocking Higher-Value Work for Employees
June 27, 2024 08:00 ET
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Freshworks Inc
SAN MATEO, Calif., June 27, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) released its new Global AI Workplace Report today, revealing how various workplace departments are interacting...
Inspiro Wins Gold in the 2024 Asia-Pacific Stevie Awards
June 17, 2024 20:00 ET
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Inspiro Relia, Inc.
MANILA, Philippines, June 18, 2024 (GLOBE NEWSWIRE) -- Inspiro, a leading global CX outsourcing company, was awarded a Gold Stevie® Award for Innovative Use of Technology in Customer Service at the...
Inspiro Wins 2024 Fortress Cybersecurity Award for Data Protection
June 13, 2024 11:00 ET
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Inspiro Relia, Inc.
MANILA, Philippines, June 13, 2024 (GLOBE NEWSWIRE) -- Inspiro, a global leader in customer experience outsourcing, has won a 2024 Fortress Cybersecurity Award for Data Protection. With over 20...
Concentrix Debuts on the Fortune 500® List
June 04, 2024 09:19 ET
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Concentrix Corporation
Concentrix, a global technology and services leader, today proudly announces its debut on the prestigious Fortune 500® list
Meaning Announces Partnership with Five9, Enabling Seamless Conversations and Improved Customer Experiences for Contact Centers
June 04, 2024 09:00 ET
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Meaning
Meaning has partnered with Five9, empowering organizations to enrich the customer experience by overcoming language barriers through generative AI.
Kantar and QuestionPro Revolutionize Customer Experience Insights
June 04, 2024 08:00 ET
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QuestionPro
Kantar and QuestionPro Revolutionize Customer Experience Insights
Inspiro Wins Big at 2024 Stevie Awards for Sales & Customer Service
May 21, 2024 12:00 ET
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Inspiro Relia, Inc.
MANILA, Philippines, May 21, 2024 (GLOBE NEWSWIRE) -- Inspiro, a leading global CX outsourcing company, won several awards in the prestigious 18th annual Stevie Awards for Sales & Customer...
Freshworks to Participate in Upcoming Investor Conferences
May 14, 2024 08:00 ET
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Freshworks Inc
SAN MATEO, Calif., May 14, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc., (NASDAQ: FRSH) today announced participation in the following events: J.P. Morgan 52nd Annual Global Technology, Media and...
eGain Announces Webinar on Gen AI for Service, Featuring Success Story from Leading Utility Client
May 02, 2024 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., May 02, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading AI knowledge platform for customer service, today announced an online seminar on generative AI for customer...