eGain Modernizes IVR Engagement with AI, Digital, and Analytics
November 10, 2020 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., Nov. 10, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), a leading customer engagement platform provider, today announced eGain Smart IVR™, an all-in-one solution to modernize...
eGain Achieves FedRAMP “In Process” Status
September 14, 2020 07:00 ET
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eGain Corporation
SUNNYVALE, Calif., Sept. 14, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of customer engagement solutions, today announced that it has achieved “in process” status on the...
US Financial Services Giant Leverages eGain Virtual Assistant to Automate Customer Engagement across Service and Sales
July 20, 2020 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., July 20, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of customer engagement solutions, today announced that a financial services client is leveraging its...
eGain Adds Google’s Business Messages support to its Messaging Hub
July 16, 2020 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., July 16, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of customer engagement solutions, today announced its support for Google’s Business Messages for...
eGain Reimagines Conversational Customer Engagement with eGain Messaging Hub™
June 16, 2020 06:30 ET
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eGain Corporation
BYOB™ Architecture Harmonizes Messaging Across Bots and Agents SUNNYVALE, Calif., June 16, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of digital-first, omnichannel...
eGain partners with Avaya to deliver digital-first customer engagement
February 06, 2020 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., Feb. 06, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, today announced that it has partnered with Avaya to...
eGain Reimagines Omnichannel Customer Engagement with Conversational Automation, Augmented Agents, and Full-Spectrum Analytics
October 15, 2019 12:00 ET
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eGain Corporation
SUNNYVALE, Calif., Oct. 15, 2019 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, today announced major enhancements to its eGain Solve™...
eGain Makes Disruptive Free Chatbot and Digital Desktop Offer for Upcoming Annual Conference
September 25, 2019 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., Sept. 25, 2019 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, is offering free, working customer service chatbots at...
A-dec Selects eGain for AI-Powered Customer Support
July 25, 2019 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., July 25, 2019 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of cloud-based customer engagement solutions, today announced that A-dec, world’s leading dental...
eGain named in KMWorld 100 List for the 13th year
March 11, 2019 06:30 ET
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eGain Corporation
Recognized for its next-gen knowledge management solution, fronted by virtual assistance and guided by reasoning SUNNYVALE, Calif. and NEWBURY, United Kingdom, March 11, 2019 (GLOBE NEWSWIRE) --...