Root Inc. Unveils New Company Brand Identity
March 18, 2014 08:53 ET
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Root Inc.
SYLVANIA, OH--(Marketwired - Mar 18, 2014) - Root Inc., the strategy execution consulting company, today announced it has rebranded itself to better align with its culture and the solutions it...
Avaya Earns Frost & Sullivan 2013 North American Omni-Channel Customer Engagement Company of the Year Award
March 11, 2014 07:30 ET
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Avaya Inc.
SANTA CLARA, CA--(Marketwired - Mar 11, 2014) - Avaya today announced that industry analyst firm Frost & Sullivan has named Avaya the recipient of its prestigious 2013 North American...
New Avaya Contact Center Solutions Help Companies Master the Omni-Channel Customer Experience
March 11, 2014 07:30 ET
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Avaya Inc.
SANTA CLARA, CA--(Marketwired - Mar 11, 2014) -
Latest solution unifies and simplifies multichannel self-service and proactive engagement with a single, software...
Photo Release -- Insurers Profitability Rests With Improving Customer Experience via Digital Transformation Finds World Insurance Report 2014 From Capgemini and Efma
February 26, 2014 08:30 ET
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Capgemini Financial Services
PARIS and NEW YORK, Feb. 26, 2014 (GLOBE NEWSWIRE) -- Despite insurer profitability increasing largely due to claims falling1, only 32 percent of insurance customers globally report having positive...
RAPP Welcomes Rik Haslam as Its New SVP, Executive Creative Director in New York
February 05, 2014 10:20 ET
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RAPP
NEW YORK, NY--(Marketwired - Feb 5, 2014) - RAPP (www.rapp.com), a global customer experience agency, today announced the appointment of Rik Haslam to the position of SVP, Executive Creative...
New Study Uncovers Top Business Challenges and Priorities for Executives in 2014
February 05, 2014 08:15 ET
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Root Inc.
SYLVANIA, OH--(Marketwired - Feb 5, 2014) - Root Inc., the strategy execution consulting company, today announced the findings of a survey identifying the biggest organizational challenges and...
VendScreen Publishes Industry's First Benchmark of Vending Machine Revenue
January 17, 2014 13:15 ET
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VendScreen
PORTLAND, Jan. 17, 2014 (GLOBE NEWSWIRE) -- (http://www.myprgenie.com) -- VendScreen, Inc., a SaaS platform
vendor with thousands of vending touchscreen devices deployed
nationally, has published an...
The Rembrandt Group Invests in Relevant Customer Knowledge With Coveo for Salesforce
January 06, 2014 09:00 ET
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Coveo
SAN MATEO, CA and QUEBEC--(Marketwired - Jan 6, 2014) -
Today Coveo announced that Rembrandt, a division of Rabobank Group, is using Coveo for Salesforce, Service...
Support.com and Parks Associates to Present "Evolving Technical Support for the Connected Home" Webcast Tuesday, November 19 at 11:00 AM PST (2:00 PM EST)
November 12, 2013 08:30 ET
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Support.com, Inc.
REDWOOD CITY, Calif., Nov. 12, 2013 (GLOBE NEWSWIRE) -- Support.com, Inc. (Nasdaq:SPRT), a leading provider of cloud-based technology services and software designed to create new revenue streams and...
Root Inc. Formally Launches Customer Experience Solution
October 30, 2013 08:00 ET
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Root Inc.
SYLVANIA, OH--(Marketwired - Oct 30, 2013) - Root Inc., the strategy execution consulting company, today announced the formal launch of its customer experience solution, Customers for Life....