Upstream Works Announces AI-Driven Optimization, Real-Time Video Engagements and a New Platform with Cisco Webex Contact Center WOODBRIDGE, ONTARIO, March 29, 2023 (GLOBE NEWSWIRE) -- Upstream Works, a provider of agent-first contact center desktop solutions, announces Upstream Works Desktop 6.0, which features optimized AI...

Upstream Works Announces AI Application Integrations for Intelligent Agent and Customer Experiences WOODBRIDGE, Ontario, June 02, 2022 (GLOBE NEWSWIRE) -- Upstream Works, a provider of omnichannel contact center solutions, announces today a suite of artificial intelligence (AI) application...

Upstream Works Announces New Software for Richer Engagements and Ease of Administration Woodbridge, Ontario, June 03, 2020 (GLOBE NEWSWIRE) -- Upstream Works Software Ltd., an Omnichannel Contact Center solutions provider, announces Version 4.1 of its signature software, Upstream Works...