Upstream Works Announces New Software for Richer Engagements and Ease of Administration Woodbridge, Ontario, June 03, 2020 (GLOBE NEWSWIRE) -- Upstream Works Software Ltd., an Omnichannel Contact Center solutions provider, announces Version 4.1 of its signature software, Upstream Works...

Telax named a Leader in 2019 G2 Crowd Reports on Cloud Contact Center Software TORONTO, July 29, 2019 (GLOBE NEWSWIRE) -- Telax, a leading Cloud Contact Center software provider, today announced its exceptional results in the categories of Quality of Support and Net Promoter...

Telax Launches Dynamic Notification Feature with 2-way Communications TORONTO, May 23, 2018 (GLOBE NEWSWIRE) -- Telax, a leading Cloud Contact Center software provider, launches its latest feature, Dynamic Notification. Telax Dynamic Notification is among the most...

Telax Enhances Partner Focus and Enablement TORONTO, March 21, 2018 (GLOBE NEWSWIRE) -- Telax, a leading Cloud Contact Center software provider, establishes a new business unit focused exclusively on Partner Revenue Operations (PRO). This...

Contact Centers Gain Flexibility to Meet Customer Needs Through Dynamic Scheduling MENLO PARK, CA--(Marketwire - July 23, 2008) - Oslo Software today unveiled how it is helping organizations extend their investment in Contact Center software to significantly improve customer...