eGain Partners with Talkdesk to Modernize Customer Service
July 20, 2023 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., July 20, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge platform for customer engagement, announced a partnership with Talkdesk®, Inc., a global...
Global Demand for Cloud Based Contact Center Market Size Will Surpass $55.12 Bn by 2028 at 22.6% CAGR | Zion Market Research
July 17, 2023 14:38 ET
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Zion Market Research
NEW YORK, United States, July 17, 2023 (GLOBE NEWSWIRE) -- Zion Market Research has published a new research report titled “Cloud Based Contact Center Market - Global Industry Perspective,...
North America Retail Contact Center Industry Research Report 2023 Featuring CallMiner, Clickatell, Facebook, Instagram, LINE, Twitter, & WhatsApp
June 16, 2023 05:38 ET
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Research and Markets
Dublin, June 16, 2023 (GLOBE NEWSWIRE) -- The "Retail Contact Center Growth Opportunities in North America - 2023" report has been added to ResearchAndMarkets.com's offering. This study is...
Worldwide Contact Center as a Service (CCaaS) Market Share Report 2023: Detailed Analysis of the Seat and Revenue Activity of 21 Leading and Contending CCaaS Competitors
June 13, 2023 09:23 ET
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Research and Markets
Dublin, June 13, 2023 (GLOBE NEWSWIRE) -- The "Contact Center as a Service Worldwide Market Share Report 2023"report has been added to ResearchAndMarkets.com's offering. The 2023 Contact Center...
Coveo Unleashes Groundbreaking GenAI Enterprise Product with Customer Design Partners and Exclusive Pricing Offer for Early Adopters
June 08, 2023 08:30 ET
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Coveo Solutions Inc.
MONTREAL and SAN FRANCISCO, June 08, 2023 (GLOBE NEWSWIRE) -- Coveo (TSX:CVO), a leader in AI platforms that transform digital experiences with intelligent search, recommendations, 1:1...
Coveo Report: Bad Self-Service is Worse Than No Self-Service
June 06, 2023 08:00 ET
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Coveo Solutions Inc.
MONTREAL and SAN FRANCISCO, June 06, 2023 (GLOBE NEWSWIRE) -- Coveo (TSX:CVO), a leader in AI platforms that transform digital experiences with intelligent search, recommendations, 1:1...
Global Contact Center Software Market Report 2023-2028: Rising Adoption of Advanced Contact Center Technologies Boosts Sector
May 26, 2023 09:38 ET
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Research and Markets
Dublin, May 26, 2023 (GLOBE NEWSWIRE) -- The "Global Contact Center Software Market (2023-2028) by Component, Deployment, Organization Size, Verticals, and Geography, Competitive Analysis, Impact of...
Contact Center Digital Transformation in the Healthcare Industry: A Customer Perspective, Global, 2023 to 2024
May 25, 2023 06:03 ET
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Research and Markets
Dublin, May 25, 2023 (GLOBE NEWSWIRE) -- The "Contact Center Digital Transformation in the Healthcare Industry: A Customer Perspective, Global, 2023 to 2024" report has been added to ...
CX Technology Company FICX Appoints Danitza Johnson as Regional Vice President of Sales - West
May 24, 2023 12:00 ET
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FICX
SAN FRANCISCO, May 24, 2023 (GLOBE NEWSWIRE) -- FICX, a leading provider of digital self-service and agent collaboration technology, announced today that it appointed Danitza Johnson as Regional...
Contact Center Analytics Global Market Report 2023: Increase in Demand for Predictive Analytics and Real-Time Monitoring Boosts Growth
May 16, 2023 05:23 ET
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Research and Markets
Dublin, May 16, 2023 (GLOBE NEWSWIRE) -- The "Contact Center Analytics Global Market Report 2023" report has been added to ResearchAndMarkets.com's offering.The global contact center analytics...