South Africa Contact Centre Operations Report 2024 - Growing Number of International Businesses Outsourcing Call Centres to South Africa to Reduce Costs Dublin, May 16, 2024 (GLOBE NEWSWIRE) -- The "Contact Centre Operations Industry in South Africa" report has been added to ResearchAndMarkets.com's offering. This report on contact centre...

Cloud-Based Contact Center Market - Global Forecast to 2030, with Profiles of NICE, Genesys, Five9, Vonage, Talkdesk, 8x8, Cisco, Avaya, Serenova and Content Guru Dublin, May 06, 2024 (GLOBE NEWSWIRE) -- The "Cloud-Based Contact Center Market Based on by Solution, by Application, by Vertical, Regional Outlook - Global Forecast Up to 2030" report has been...

Coveo Introduces Two New Groundbreaking GenAI Business Applications and 15+ AI Innovations in the New Coveo Spring Release Innovations to Coveo’s Industry-Leading Enterprise AI Platform facilitate deployment of multi-channel enterprise-grade generative answering that delivers b

Advancements in Contact Center Workforce Optimization Worldwide - Innovation Powered by AI Is Accelerating Contact Center Growth Opportunities Dublin, March 21, 2024 (GLOBE NEWSWIRE) -- The "Advancements in Contact Center Workforce Optimization Worldwide" report has been added to ResearchAndMarkets.com's offering. The report defines...