Coveo Service Agent Relevance Report 2023
Coveo Report: Could Case Swarming Be The Answer to Swivel Chair Syndrome?
May 11, 2023 08:00 ET | Coveo Solutions Inc.
MONTREAL and SAN FRANCISCO, May 11, 2023 (GLOBE NEWSWIRE) -- Coveo (TSX:CVO), a leader in AI platforms that transform digital experiences with intelligent search, recommendations, 1:1...
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Cloud-based Contact Center Global Market Report 2023: Development of Remote Contact Centers Drive Growth
April 25, 2023 06:48 ET | Research and Markets
Dublin, April 25, 2023 (GLOBE NEWSWIRE) -- The "Cloud-based Contact Center Market- Global Industry Size, Share, Trends, Opportunity, and Forecast. 2018-2028 Segmented By Component (Solutions and...
NobelBiz partners with Awaken to bring unrivaled scripting capabilities to its cloud contact center ecosystem
April 25, 2023 06:29 ET | NobelBiz
CHEYENNE, Wyo., April 25, 2023 (GLOBE NEWSWIRE) -- NobelBiz, a leading contact center telecom and software provider, has partnered with Awaken Intelligence to bring a user-friendly and versatile...
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Het onderzoek van KMWorld toont een immens onbenut potentieel op het gebied van hedendaags kennisbeheer voor ondernemingen.
April 18, 2023 06:30 ET | eGain Corporation
SUNNYVALE, Calif., April 18, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), het toonaangevende kennisplatform voor klantbetrokkenheid, maakte vandaag de bevindingen van een...
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Una encuesta de KMWorld muestra el potencial sin explotar de la gestión del conocimiento moderno en toda la empresa
April 18, 2023 06:30 ET | eGain Corporation
SUNNYVALE, California, April 18, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), la principal plataforma de conocimiento para la fidelización del cliente ha anunciado hoy los datos de una...
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Il sondaggio KMWorld indica un enorme potenziale non sfruttato per la moderna gestione della conoscenza in tutta l'azienda
April 18, 2023 06:30 ET | eGain Corporation
SUNNYVALE, California, April 18, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), la principale piattaforma di conoscenza per l'interazione con i clienti, ha annunciato in data odierna i...
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Umfrage von KMWorld zeigt enormes ungenutztes Potenzial für modernes Wissensmanagement im gesamten Unternehmen
April 18, 2023 06:30 ET | eGain Corporation
SUNNYVALE, Kalifornien, April 18, 2023 (GLOBE NEWSWIRE) -- Die eGain Corporation (NASDAQ: EGAN), die führende Wissensplattform für Kundenansprache, hat heute die Ergebnisse einer Umfrage von KMWorld...
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Une enquête de KMWorld démontre un immense potentiel inexploité en ce qui concerne la gestion des connaissances d'aujourd'hui à travers les entreprises
April 18, 2023 06:30 ET | eGain Corporation
SUNNYVALE, Calif., 18 avr. 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ : EGAN), plateforme de connaissances de premier plan pour l'engagement client, a annoncé aujourd'hui les conclusions...
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KMWorld Survey Shows Huge Untapped Potential for Modern Knowledge Management Across the Enterprise
April 18, 2023 06:30 ET | eGain Corporation
SUNNYVALE, Calif., April 18, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge platform for customer engagement, today announced the findings from a KMWorld survey....
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Global Contact Centers and the Customer Perspectives 2023-2024: Focus on Navigating Digital Transformation - Leveraging Talent Across the Enterprise Drives Investment in UCaaS and CCaaS Integration
March 30, 2023 11:03 ET | Research and Markets
Dublin, March 30, 2023 (GLOBE NEWSWIRE) -- The "Navigating Digital Transformation in Contact Centers-A Customer Perspective, Global, 2023 to 2024" report has been added to ResearchAndMarkets.com's...