babelforce clôture un cycle de financement de 4 millions d'euros avec l'objectif de rendre le service client rapide, abordable et flexible
December 07, 2022 04:00 ET
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babelforce
BERLIN, 07 déc. 2022 (GLOBE NEWSWIRE) -- babelforce, société proposant des logiciels pour centre de contact à la clientèle a clôturé la série A de son financement grâce à ses investisseurs...
4 Millionen Euro für schnellen, kostengünstigen und flexiblen Kundenservice
December 07, 2022 04:00 ET
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babelforce
BERLIN, Dec. 07, 2022 (GLOBE NEWSWIRE) -- babelforce, das Softwareunternehmen für Contact Center, hat seine Finanzierungsrunde der Serie A mit den Hauptinvestoren EnBW New Ventures (ENV) und IBB...
Contact Center Software Market by Component, Deployment Model, Organization Size, Industry and Region - Global Forecast to 2027
November 15, 2022 05:53 ET
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Research and Markets
Dublin, Nov. 15, 2022 (GLOBE NEWSWIRE) -- The "Contact Center Software Market by Component (Solutions and Services), Deployment Model (Cloud and On-Premises), Organization Size ( Large and Small and...
iCXeed Ushers in the Future Era of Customer Experience Management With Business Process Innovation
October 17, 2022 07:00 ET
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iCXeed
SINGAPORE, Oct. 17, 2022 (GLOBE NEWSWIRE) -- ICXEED PTE. LTD. (iCXeed), a full-suite business process innovation company, announced its much-anticipated customer experience management services at...
Hypergrowth Online Retailer Selects eGain Knowledge Hub™ to Deliver Wow Experiences
September 28, 2022 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., Sept. 28, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge automation platform provider for customer engagement, today announced that a...
GlowTouch Named an Aspirant on the Everest Group Customer Experience Management (CXM) PEAK Matrix® 2022
August 25, 2022 10:00 ET
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GlowTouch, LLC
LOUISVILLE, Ky., Aug. 25, 2022 (GLOBE NEWSWIRE) -- GlowTouch LLC, a global Business Process Outsourcing (BPO) services provider based in Louisville, KY, announced today that the company has been...
Worldwide Cloud-Based Contact Center Infrastructure Industry to 2026 - Covering 200 Competitors in the Market
August 17, 2022 07:28 ET
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Research and Markets
Dublin, Aug. 17, 2022 (GLOBE NEWSWIRE) -- The "2022 Worldwide Cloud-Based Contact Center Infrastructure Market Share Report" report has been added to ResearchAndMarkets.com's offering. This 2022...
Sustainability Design Goals (SDGs) Efforts and Actions Solution Providers in the Contact Centers Industry have Taken as Part of Broader ESG Plans
August 10, 2022 05:03 ET
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Research and Markets
Dublin, Aug. 10, 2022 (GLOBE NEWSWIRE) -- The "Sustainability and Circularity Matters - Contact Center Growth Opportunities under the ESG Umbrella" report has been added to ResearchAndMarkets.com's...
Global Contact Center Workforce Optimization Market Share Report 2022: In 2020, the Total Contact Center WFO Revenue was $2,078.4 Million
August 08, 2022 06:53 ET
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Research and Markets
Dublin, Aug. 08, 2022 (GLOBE NEWSWIRE) -- The "2022 Contact Center Workforce Optimization Market Share Report" report has been added to ResearchAndMarkets.com's offering. This report analyzes the...
Contact Center as a Service Market Growing at a Phenomenal Pace Surpassing US$ 16 Bn by 2032 witnessing a growth of 13.52% CAGR - Future Market Insights, Inc.
August 04, 2022 04:30 ET
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Future Market Insights Global and Consulting Pvt. Ltd.
NEWARK, Del, Aug. 04, 2022 (GLOBE NEWSWIRE) -- The global contact center as a service market is estimated at US$ 4.5 Billion in 2022 and is likely to reach US$ 16 Billion by 2032, displaying a CAGR...