GlowTouch Wins Gold and Bronze Stevie® Awards
March 03, 2022 09:00 ET
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GlowTouch Technologies
LOUISVILLE, Ky., March 03, 2022 (GLOBE NEWSWIRE) -- GlowTouch LLC, a global Business Process Outsourcing (BPO) services provider based in Louisville, KY, was presented this week with two Stevie®...
Global Contact Center Workforce Optimization Market Report 2022: Workforce Optimization Enhances Agent Efficiency and Opens Up Extraordinary Opportunities to Improve Customer Experience
March 02, 2022 07:03 ET
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Research and Markets
Dublin, March 02, 2022 (GLOBE NEWSWIRE) -- The "The Importance of Workforce Optimization in Modern and Agile Contact Centers" report has been added to ResearchAndMarkets.com's offering. This...
Global Financial Services Communications, Collaboration and Contact Center Solution Market Report 2022: Marketing, Sales, Product Management and Customer Care Must be Digitized to Boost Customer Value
March 02, 2022 06:53 ET
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Research and Markets
Dublin, March 02, 2022 (GLOBE NEWSWIRE) -- The "Growth Opportunities for Communications, Collaboration and Contact Center Solutions in the Financial Services Industry" report has been added to...
Winners Announced in 16th Annual Stevie® Awards for Sales & Customer Service
March 01, 2022 09:00 ET
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The Stevie Awards
FAIRFAX, Va., March 01, 2022 (GLOBE NEWSWIRE) -- Winners in the 16th annual Stevie® Awards for Sales & Customer Service, recognized as the world's top customer service awards and sales awards,...
GlowTouch Named to Global Outsourcing 100 for Second Straight Year
February 21, 2022 09:39 ET
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GlowTouch Technologies
LOUISVILLE, Ky., Feb. 21, 2022 (GLOBE NEWSWIRE) -- GlowTouch, LLC, a global Business Process Outsourcing (BPO) services provider based in Louisville, Kentucky, has been named to The Global...
MetricNet Announces Enhanced Webcast Schedule for 2022
February 17, 2022 03:00 ET
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MetricNet, LLC
INCLINE VILLAGE, Nev., Feb. 17, 2022 (GLOBE NEWSWIRE) -- MetricNet, LLC, the global leader in IT Support and Contact Center Benchmarking, has just announced its enhanced webcast schedule for 2022....
GlowTouch Marks 20th Anniversary of Operations
February 15, 2022 09:00 ET
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GlowTouch Technologies
LOUISVILLE, Ky., Feb. 15, 2022 (GLOBE NEWSWIRE) -- GlowTouch LLC, a global Business Process Outsourcing (BPO) services provider based in Louisville, Kentucky, is celebrating its 20th year in...
Total Economic Impact™ Study Reveals First Orion’s Enterprise-wide Branded Communication Solution Can Deliver 498% ROI
February 09, 2022 09:00 ET
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First Orion
LITTLE ROCK, Ark., Feb. 09, 2022 (GLOBE NEWSWIRE) -- First Orion, a leading provider of Branded Communication solutions for businesses, today announces the findings of a commissioned Total Economic...
DATAMARK Announces Its Recent Survey Results With the Sourcing Industry Group (SIG)
February 08, 2022 12:00 ET
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DATAMARK Inc
EL PASO, Texas, Feb. 08, 2022 (GLOBE NEWSWIRE) -- DATAMARK, Inc., a global Contact Center and Business Process Outsourcing provider, recently conducted a survey in collaboration with the Sourcing...
DATAMARK Appoints New Vice President of Global Operations
January 25, 2022 12:00 ET
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DATAMARK Inc
EL PASO, Texas, Jan. 25, 2022 (GLOBE NEWSWIRE) -- DATAMARK, Inc., a global Contact Center and Business Process Outsourcing provider, recently welcomed its new Vice President of Global Operations,...