Het onderzoek van KMWorld toont een immens onbenut potentieel op het gebied van hedendaags kennisbeheer voor ondernemingen.
April 18, 2023 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., April 18, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), het toonaangevende kennisplatform voor klantbetrokkenheid, maakte vandaag de bevindingen van een...
Una encuesta de KMWorld muestra el potencial sin explotar de la gestión del conocimiento moderno en toda la empresa
April 18, 2023 06:30 ET
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eGain Corporation
SUNNYVALE, California, April 18, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), la principal plataforma de conocimiento para la fidelización del cliente ha anunciado hoy los datos de una...
Il sondaggio KMWorld indica un enorme potenziale non sfruttato per la moderna gestione della conoscenza in tutta l'azienda
April 18, 2023 06:30 ET
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eGain Corporation
SUNNYVALE, California, April 18, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), la principale piattaforma di conoscenza per l'interazione con i clienti, ha annunciato in data odierna i...
Umfrage von KMWorld zeigt enormes ungenutztes Potenzial für modernes Wissensmanagement im gesamten Unternehmen
April 18, 2023 06:30 ET
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eGain Corporation
SUNNYVALE, Kalifornien, April 18, 2023 (GLOBE NEWSWIRE) -- Die eGain Corporation (NASDAQ: EGAN), die führende Wissensplattform für Kundenansprache, hat heute die Ergebnisse einer Umfrage von KMWorld...
KMWorld Survey Shows Huge Untapped Potential for Modern Knowledge Management Across the Enterprise
April 18, 2023 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., April 18, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge platform for customer engagement, today announced the findings from a KMWorld survey....
Global Contact Centers and the Customer Perspectives 2023-2024: Focus on Navigating Digital Transformation - Leveraging Talent Across the Enterprise Drives Investment in UCaaS and CCaaS Integration
March 30, 2023 11:03 ET
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Research and Markets
Dublin, March 30, 2023 (GLOBE NEWSWIRE) -- The "Navigating Digital Transformation in Contact Centers-A Customer Perspective, Global, 2023 to 2024" report has been added to ResearchAndMarkets.com's...
Upstream Works Announces AI-Driven Optimization, Real-Time Video Engagements and a New Platform with Cisco Webex Contact Center
March 29, 2023 11:15 ET
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Upstream Works Software Ltd.
WOODBRIDGE, ONTARIO, March 29, 2023 (GLOBE NEWSWIRE) -- Upstream Works, a provider of agent-first contact center desktop solutions, announces Upstream Works Desktop 6.0, which features optimized AI...
CallTower’s Cisco Offering Expands with the Addition of Webex® Contact Center Solution to Portfolio
March 16, 2023 03:05 ET
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CallTower, Inc.
SALT LAKE CITY, UT, ROCHESTER, NY, March 16, 2023 (GLOBE NEWSWIRE) -- CallTower, an international leader in delivering cloud-based enterprise-class unified communications, contact center and...
MCI BPO Announces the Acquisition of Guthy-Renker’s Contact Center Service Operations; Appoints Greg Thomas as President & COO
February 20, 2023 10:00 ET
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MCI, LC
MIAMI BEACH, Fla., Feb. 20, 2023 (GLOBE NEWSWIRE) -- MCI is proud to announce the acquisition of OceanX LLC, a wholly owned subsidiary of Guthy-Renker Ventures LLC. OceanX provided contact center...
CallTower Wins Five9 Global Partner Rising Star Award
February 01, 2023 03:05 ET
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CallTower, Inc.
SALT LAKE CITY, UT, ROCHESTER, NY, Feb. 01, 2023 (GLOBE NEWSWIRE) -- CallTower has been named Global Partner Rising Star by Five9, a leading provider of the intelligent cloud contact center. The...