Freshworks Embeds Generative AI to Help Customer Support, Sales and Marketing Teams Improve Quality and Efficiency
March 22, 2023 08:00 ET
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Freshworks Inc
SAN MATEO, Calif., March 22, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) today announced new GPT-based conversational enhancements to Freshworks’ natively-built AI powered assistant,...
Sinch Named Adobe Digital Experience Technology Partner of the Year—Customer Journeys
March 21, 2023 11:00 ET
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Sinch AB
LAS VEGAS and STOCKHOLM, Sweden – MARCH 21, 2023 – Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced it has...
KoinWorks Levels Up Customer Support Using Freshworks Solutions, Resulting in Higher CSAT Scores
March 20, 2023 23:30 ET
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Freshworks Inc
JAKARTA, Indonesia, March 21, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) announced today that Indonesian financial technology startup, KoinWorks, has increased customer satisfaction...
Factoreal Unveils Agent App to Help Businesses Streamline Customer Engagement through their WhatsApp Business or Website
March 14, 2023 09:00 ET
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Factoreal
JACKSONVILLE, Fla., March 14, 2023 (GLOBE NEWSWIRE) -- Factoreal, the leading customer engagement platform helping marketers create robust experiences at every touchpoint, today announced the...
Factoreal Introduces Omnichannel Chatbots to Help Businesses Create Always Open Communications Channel with Their Customers
February 28, 2023 09:00 ET
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Factoreal
JACKSONVILLE, Fla., Feb. 28, 2023 (GLOBE NEWSWIRE) -- Factoreal, the leading customer engagement platform helping marketers create robust experiences at every touchpoint, today launches its new...
Customer Experience Management Global Market Report 2023: Sector to Reach $32.87 Billion by 2030 at a 15.4% CAGR
February 27, 2023 08:18 ET
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Research and Markets
Dublin, Feb. 27, 2023 (GLOBE NEWSWIRE) -- The "Customer Experience Management Market Size, Share, & Trends Analysis Report By Analytical Tools, By Touch Point Type, By Deployment, By End-use, By...
Freshworks Software Enables Digital Transformation for The Indian Public Sector
February 16, 2023 23:53 ET
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Freshworks Inc
CHENNAI, India, Feb. 17, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH), announces that multiple public sector customers in India use Freshworks software to better engage and support the...
At a CAGR of 10.8% Customer Engagement Solutions Market Anticipated to Gain $32.2 billion by 2027 - Report by MarketsandMarkets™
February 10, 2023 08:45 ET
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MarketsandMarkets Research Pvt. Ltd.
Chicago, Feb. 10, 2023 (GLOBE NEWSWIRE) -- The Global Customer Engagement Solutions Market is projected to grow from USD 19.3 billion in 2022 to USD 32.2 billion by 2027, at a CAGR of 10.8% during...
Ushur Lands $50M Series C From Third Point Ventures and Iron Pillar Amid Booming Demand for Customer Experience Automation
February 07, 2023 08:00 ET
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Ushur
SANTA CLARA, Calif., Feb. 07, 2023 (GLOBE NEWSWIRE) -- Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), has raised a $50M Series C funding round led by Third Point Ventures...
Airmeez Deploys SoundHound to Deliver Effortless Conversational Experiences
January 26, 2023 14:16 ET
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Marine Rescue Technologies, Inc.
NEW YORK, Jan. 26, 2023 (GLOBE NEWSWIRE) -- Airmeez today announced they will be working with SoundHound AI, Inc. (Nasdaq: SOUN) technology to bring a seamless conversational AI experience to...