Global Customer Engagement Solutions Strategic Business Report 2023: Social Commerce Emerges into the Spotlight for its Ability to Enhance Customer Engagement
June 15, 2023 06:58 ET
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Research and Markets
Dublin, June 15, 2023 (GLOBE NEWSWIRE) -- The "Customer Engagement Solutions: Global Strategic Business Report" report has been added to ResearchAndMarkets.com's offering. The global market for...
Gamification Market to be Worth $96.3 Billion by 2030 - Exclusive Report by Meticulous Research®
June 05, 2023 10:00 ET
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Meticulous Market Research Pvt. Ltd.
Redding, California, June 05, 2023 (GLOBE NEWSWIRE) -- According to a new market research report titled, ‘Gamification Market by Type (Structural, Content), Offering, Organization Size, Deployment...
Global Loyalty Management Market Report 2023: Increasing Need for Client Retention Strategies and Greater Use of Mobile and Social Technologies Bolsters Growth
May 04, 2023 06:58 ET
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Research and Markets
Dublin, May 04, 2023 (GLOBE NEWSWIRE) -- The "Global Loyalty Management Market by Component (Solutions & Services), Organization Size, Deployment Type, Operator (B2B, B2C), Vertical (BFSI,...
Randolph-Brooks Federal Credit Union Partners with eGain and GreenPath for AI-Powered Coaching Automation
May 04, 2023 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., May 04, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge platform for customer engagement, today announced that Randolph-Brooks Federal Credit...
Launch of the insured.io LeadGen Platform Enhances the Agent Experience
April 20, 2023 11:40 ET
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insured.io
SACRAMENTO, Calif., April 20, 2023 (GLOBE NEWSWIRE) -- insured.io, a provider of cloud-based, customer engagement solutions for the insurance industry, is pleased to announce the launch of the...
eGain Releases “Knowledge Management For Dummies, eGain Special Edition” with John Wiley & Sons
April 20, 2023 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., April 20, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge platform for customer engagement today announced the release of “Knowledge Management...
Freshworks Embeds Generative AI to Help Customer Support, Sales and Marketing Teams Improve Quality and Efficiency
March 22, 2023 08:00 ET
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Freshworks Inc
SAN MATEO, Calif., March 22, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) today announced new GPT-based conversational enhancements to Freshworks’ natively-built AI powered assistant,...
Sinch Named Adobe Digital Experience Technology Partner of the Year—Customer Journeys
March 21, 2023 11:00 ET
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Sinch AB
LAS VEGAS and STOCKHOLM, Sweden – MARCH 21, 2023 – Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced it has...
KoinWorks Levels Up Customer Support Using Freshworks Solutions, Resulting in Higher CSAT Scores
March 20, 2023 23:30 ET
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Freshworks Inc
JAKARTA, Indonesia, March 21, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) announced today that Indonesian financial technology startup, KoinWorks, has increased customer satisfaction...
Factoreal Unveils Agent App to Help Businesses Streamline Customer Engagement through their WhatsApp Business or Website
March 14, 2023 09:00 ET
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Factoreal
JACKSONVILLE, Fla., March 14, 2023 (GLOBE NEWSWIRE) -- Factoreal, the leading customer engagement platform helping marketers create robust experiences at every touchpoint, today announced the...