Sanas Partners with Everise and Five9 to Strengthen Contact Center Ecosystem and Expand Agent-Focused AI Solutions
August 22, 2024 08:00 ET
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Sanas
PALO ALTO, Calif., Aug. 22, 2024 (GLOBE NEWSWIRE) -- Today, Sanas, the world’s first provider of Real-Time Accent Translation technology, announced an exclusive healthcare BPO industry partnership...
MerchantE Expands OvationCXM Partnership by Adopting its Customer Experience Management (CXM) Solution
August 21, 2024 08:00 ET
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OvationCXM
OvationCXM, a global leader in customer experience management (CXM), today announced that MerchantE, a leading end-to-end digital commerce platform, expand
Progress Sitefinity Insight Certified as One of the Strongest CDPs for CMS and the Web by Customer Data Platform Institute
August 08, 2024 09:00 ET
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Progress Software Corporation
Progress today announced that Progress® Sitefinity Insight® CDP has been certified by the Customer Data Platform Institute as a RealCDP.
Acentra Health Names Brett Barton as Senior Vice President of Client Experience
July 23, 2024 09:44 ET
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Acentra Health
Acentra Health names Brett Barton as Senior Vice President (SVP) of Client Experience.
New Smart Communications Report Finds Nearly 80% of Consumers Want Companies to Disclose Generative AI Use
July 23, 2024 09:00 ET
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SMARTCOMMS SC LIMITED
Smart Communications research shows 80% of consumers want companies to disclose GenAI use, and 67% would switch if communication expectations aren't met.
New Smart Communications Report Finds Nearly 80% of Consumers Want Companies to Disclose Generative AI Use
July 23, 2024 09:00 ET
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SMARTCOMMS SC LIMITED
Smart Communications' 2024 report reveals 80% of consumers want companies to disclose GenAI use, and 67% would switch if expectations aren't met.
UPDATE – Spectrio’s New Menu Board App Streamlines, Simplifies Workflow For Updating Customer Messaging
July 22, 2024 14:00 ET
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Spectrio
Spectrio's Enhanced Centralized Management Platform And Tools Win Back Time For Any Business Using Digital Signage-Driven Menu Displays
Customer Experience Management Market Size to Reach US$ 47.83 Billion by 2032, AI & ML Enable More Personalized and Predictive Customer Experiences | Research by SNS Insider
July 19, 2024 13:11 ET
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SNS Insider pvt ltd
Pune, July 19, 2024 (GLOBE NEWSWIRE) -- Customer Experience Management Market Size Analysis: “According to a recent report of SNS Insider, The Customer Experience Management Market size was...
QuestionPro Acquires Cmiles CX
July 18, 2024 08:03 ET
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QuestionPro
AUSTIN, Texas, July 18, 2024 (GLOBE NEWSWIRE) -- QuestionPro, a global leader in survey and research, data and insights services, has acquired Cmiles CX, a developer of 360o customer experience and...
Spectrio’s New Menu Board App Streamlines, Simplifies Workflow For Updating Customer Messaging
July 18, 2024 08:00 ET
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Spectrio
Spectrio's Enhanced Centralized Management Platform And Tools Win Back Time For Any Business Using Digital Signage-Driven Menu Displays