10 Years in a Row In
10 Years in a Row Informatica Achieves Top Marks in Customer Loyalty for Data Integration
January 28, 2016 16:00 ET | Informatica
Redwood City, Calif., Jan. 28, 2016 (GLOBE NEWSWIRE) -- Informatica, the world’s number one independent software provider focused on delivering transformative innovation for the future of all...
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They Love You, They Love You Not -- Part 2
December 22, 2015 08:00 ET | abas USA
STERLING, VA--(Marketwired - December 22, 2015) - Part 2: How the right ERP system can build to customer satisfaction In Part 1 of this article, we talked about how...
They Love You, They
They Love You, They Love You Not -- Part 1
December 21, 2015 08:00 ET | abas USA
STERLING, VA--(Marketwired - December 21, 2015) - Part 1: How getting your customers to fall head over heels could be the most important differentiator for U.S. Manufacturers ...
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Scanther Mobile Provides All-Inclusive Mobile Solution For Small Businesses
September 22, 2015 08:14 ET | Archuleta Innovations (Stuckons, Scanther)
AUSTIN, TEXAS, Sept. 22, 2015 (GLOBE NEWSWIRE) -- This month, Scanther Mobile, mobile website and app maker headquartered in Austin, Texas, announced new functionality for small businesses. Launched...
Presenting NPS2: Satmetrix to Introduce Next-Gen Net Promoter(R) Methodology at the 2015 International Net Promoter Conference in London, September 10 - 11
July 23, 2015 03:01 ET | Satmetrix -- The Net Promoter Company
LONDON, UNITED KINGDOM--(Marketwired - Jul 23, 2015) - Satmetrix®, the leading global provider of cloud-based solutions for managing and improving customer experience, is returning to London...
Brands Customers Actually Like: Customer Loyalty Revealed by UK Satmetrix(R) Net Promoter(R) Benchmarks Report
April 22, 2015 02:00 ET | Satmetrix
LONDON, UNITED KINGDOM--(Marketwired - Apr 22, 2015) - Satmetrix®, the leading global provider of cloud-based solutions for managing and improving customer experience, today releases its UK Net...
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Touchpoint Metrics Announces Customer Journey Mapping Workshops: Delivering Actionable Customer Experience Insights in a Day
September 04, 2014 20:00 ET | McorpCX, Inc.
San Francisco, CA, Sept. 4, 2014 (GLOBE NEWSWIRE) -- Customer experience solutions company Touchpoint Metrics (OTCQB:TPOI) announced today the broad rollout of their Customer Journey Mapping...
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New O-vations(TM) Website from Group O Aimed at Supporting Enterprise Reward Solutions
May 05, 2014 17:58 ET | Group O, Inc.
MILAN, Ill., May 5, 2014 (GLOBE NEWSWIRE) -- Group O announced today that it has launched a new website for its O-vations™ service offering – which is aimed at helping world-class...
Omega Honors 35 Companies for Delivering 'World-Class' Customer Service; 2 Cited for Certification in Employee Training
April 07, 2014 10:30 ET | Omega Management Group Corp.
NORTH BILLERICA, MA--(Marketwired - Apr 7, 2014) - Omega Management Group Corp., specialists in driving companies' revenues and profits by implementing Customer Experience Management (CEM)...
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Canon Solutions America Announces User Group Steering Committee and Digital Print Advisory Council
February 04, 2014 12:03 ET | Canon Solutions America
MELVILLE, N.Y., Feb. 4, 2014 (GLOBE NEWSWIRE) -- Canon Solutions America, Inc., a subsidiary of Canon U.S.A., today announced it has established the first Canon Solutions America User Group Steering...