SoundBite in Partnership With Convergys to Discuss Strategies to Transform Contact Center Into Interaction Centers in New Webinar
December 01, 2011 02:00 ET
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SoundBite Communications, Inc.
BEDFORD, Mass., Dec. 1, 2011 (GLOBE NEWSWIRE) -- The traditional inbound contact center model is evolving as today's consumers want access to more self-service options and expect that customer service...