Latest News and Press Releases

Liveops says AI-powered simulations boosted new-agent sales conversions by up to 57%, accelerating readiness, productivity and reliability.

AskNicely launches two AI agents, Insights Agent and Response Agent to automate customer feedback and review responses for multi-location service providers

Concentrix (NASDAQ: CNXC) has expanded its partnership with enterprise software provider NiCE, and reached Platinum status in NiCE’s 360 Partner Program

Crescendo announces winners of its inaugural customer awards program, recognizing organizations leading the charge in CX.

TTEC Digital signs strategic collaboration agreement with AWS to speed Amazon Connect adoption and deliver AI-powered contact center modernization.

Concentrix Corporation (NASDAQ: CNXC) announced today that members of its senior management team will participate in several upcoming investor conferences.

Cloud Software Group deploys Kahuna AI to modernize support, improving resolution speed, efficiency, and customer outcomes across its software portfolio.

Inbenta, the enterprise CX AI platform, welcomes Mark Leibowitz as CRO to lead global revenue growth across financial services, healthcare, retail and more

Rachelle Powell named President of BNO as agency builds on its strong brand foundation and advances AI-driven solutions.

WASHINGTON, April 22, 2026 (GLOBE NEWSWIRE) -- IBEX Limited (“ibex”) (Nasdaq: IBEX), a global leader in outsourced business services and AI-powered customer experience solutions, today announced it...