Contact Information: Contact: Carol Daniels MetaSwitch +1 (510) 589-5074 chd@metaswitch.com Jack McGuigan Network Insight + (858) 362-8268 jmcguigan@networkinsight.com Erin Grohs Connect2 Communications for MetaSwitch +1 (919) 554 3532 x5 egrohs@connect2comm.com
MetaSwitch Adds NOC Management to Its Professional Services Tool Kit
Collaboration With Network Insight Provides Turnkey NOC Management Service to Growth-Oriented Service Providers
| Source: MetaSwitch
ALAMEDA, CA--(Marketwire - November 20, 2007) - MetaSwitch, a leading industry vendor of
softswitch and applications solutions, today announced it has partnered
with Network Insight to provide an outsourced network operations center
(NOC) management function for service providers seeking competitive
advantage from streamlined operations and professional 24x7 customer
support. This new service, branded as OmniPulse, will be offered through
MetaSwitch's professional service organization and enables MetaSwitch
customers to elect to offload this resource-consuming function to a
reliable, trusted third party.
The OmniPulse service provides a comprehensive network view, and swift,
effective control of all elements in both traditional and digital networks.
As an outsourced service, it avoids the significant capital, training and
staff expenses associated with building an in-house network operations
team. The managed solution encompasses network monitoring, reporting,
escalation, break/fix and alerts. The service will monitor and proactively
maintain a consistent level of network service and availability in
MetaSwitch-powered infrastructure and applications.
"It's imperative that we have a complete view of our network, as well as
the ability to quickly and efficiently resolve issues, to enable us to
continue to focus on bringing new, innovative services to our customers,"
said Dror Mei-Tal, chief executive officer of Global Telecom Brokers (GTB), the oldest
full-service telecommunications provider headquartered in Maryland. "But,
as a competitive carrier, we need a program that doesn't require extensive
resources and around-the-clock staffing. Having a trusted partner managing
our NOC provides us with the knowledge, tools and peace of mind to continue
building our business and take full advantage of our MetaSwitch-powered
network."
"NOC management service enables customers like GTB to leverage a highly
trained, managed resource to streamline a critical network management
function," said Paul Drew, vice president of professional services for
MetaSwitch. "As carriers grow their businesses based on the introduction of
compelling IP services, the scope and complexity of the infrastructure
increases. Our partnership with Network Insight provides a cost effective
option that our customers can rely on to ensure voice services are managed,
maintained and delivered."
"What we have learned over the years is that service providers are looking
for more than just 'break/fix' activities," said Chris Pond, Network
Insight president and chief executive officer. "Our partnership with
MetaSwitch means we can proactively manage carriers' legacy and
next-generation networks to head off network issues before they impact the
end-user, enabling the carriers to focus on delivering innovative services
that attract and retain customers."
About MetaSwitch
MetaSwitch is an industry-leading vendor of switching and applications
solutions for both packet and circuit-switched networks. Its widely
deployed core session control and media/signaling gateway products support
a full range of Class 4/5 capabilities, while its MetaSphere service
delivery platform and applications suite enables a broad set of hosted IP
communications services. Customers include many of the world's leading
operators of wireline, wireless and cable networks, with deployments that
scale to millions of subscribers. For more information, please visit
www.metaswitch.com.
About Network Insight
Founded in 1998, San Diego-based Network Insight, LLC is a leader in
high-availability IP network infrastructure consulting, operations
consulting and managed services for service providers. With a history of
years of successful IP networking projects and a 24/7/365, carrier-grade
NOC and proprietary customer web portal offering real-time status and
reporting, our service provider clients experience significant cost savings
and increased revenue with streamlined designs and processes and new
services for end users. For more information on Network Insight, visit our
web site at www.networkinsight.com.
Data Connection and MetaSwitch are trademarks of Data Connection Limited
and Data Connection Corporation. Brands and products referenced herein are
the trademarks or registered trademarks of their respective holders.
Copyright © 2007 Data Connection Limited