Contact Information: Press Contact: Rachel Shelton Eastwick Communications Tel: +650-480-4069 rshelton@eastwick.com
ShoreTel's ShoreWare Call Manager Achieves Citrix Ready Certification Giving ShoreTel a Secure Advantage
The Only Unified Communications Vendor to Receive Certification for the Citrix Thin Client Approach, ShoreTel Delivers Lowest Total Cost of Ownership
| Source: ShoreTel
SUNNYVALE, CA--(Marketwire - December 9, 2008) - ShoreTel® (NASDAQ : SHOR ), a leading
provider of Pure IP Unified Communications (UC) solutions, today announced
that the company's ShoreWare® Call Manager suite has received Citrix
Ready certification from Citrix Systems, Inc. (NASDAQ : CTXS ), the global
leader in application delivery infrastructure. Certification signifies that
features in the ShoreWare Call Manager Suite run seamlessly in the Citrix
XenApp environment, providing knowledge workers and call center agents with
industry leading telephony capabilities, visual voicemail, IM, presence and
advanced call routing.
With Citrix XenApp, the ShoreWare Call Manager client is streamed from a
server instead of installed on each user's PC. This enables users to access
their applications from any location and reduces desktop hardware
requirements while lowering the cost of a ShoreTel deployment. ShoreWare
Call Manager can be "published" on the Citrix XenApp server once, and then
deployed to hundreds of users in minutes regardless of their location.
NEWS
-- ShoreTel has provided UC industry-leading support for thin client
technology for years and is the only UC vendor to receive Citrix Ready
certification.
-- The combination of ShoreWare Call Manager and Citrix XenApp is
particularly well-suited to verticals such as banking, legal and healthcare
that require maximum control over desktop environments.
-- Key benefits of running ShoreWare Call Manager in a Citrix XenApp
environment include:
- Simplified deployment of ShoreTel's desktop telephony productivity
applications across the enterprise;
- Reduced hardware requirements and support costs for knowledge worker
communications and call center agent desktop applications;
- Increased productivity for knowledge workers able to connect to
enterprise applications from any location; and
- Reduced administration complexity with rapid application delivery for
communications anywhere.
-- According to Gartner, virtualization is the number one strategic technology
for 2009, with thin clients providing a "portable personality across
multiple systems, delivering a thick client experience with a thin client
delivery model."
-- Gartner also forecasts worldwide shipments of thin clients to reach 20
million by 2012, representing a compound annual growth rate (CAGR) of 45
percent.
-- According to Reuben Tan of IDC, the thin
client market in APEJ (Asia Pacific Except Japan) is expected to grow with
a CAGR of 21.4 percent over the next five years.
-- NOTE: Most features of the ShoreWare Call Manager Suite are supported in
the Citrix XenApp environment. For a complete list of the ShoreWare Call
Manager features supported in the virtual environment, please visit: ShoreWare Call
Manager
QUOTES
Kevin Gavin, Vice President of Marketing, ShoreTel: "ShoreTel is focused on
developing industry-leading virtualization technology support because it is
consistent with our core values of simplicity and low total cost of
ownership. Citrix offers a very solid and mature platform for desktop
virtualization, and by combining Citrix with the flexibility and
reliability of the ShoreTel UC system, organizations benefit from
feature-rich communications while simplifying deployment and management and
reducing hardware requirements."
Derek Thorslund, Product Strategist, Multimedia Virtualization, Citrix
Systems, Inc.:
"Citrix is delighted to see ShoreTel taking a leadership role in the
Unified Communications field with its ShoreWare Call Manager suite
providing customers with virtual desktop productivity applications. Citrix
Ready certification helps reassure our customers that ShoreTel's innovative
solutions are compatible with the Citrix XenApp application delivery
system."
Mike Shollack, Vice President of Systems and Security, Macatawa Bank:
"Running ShoreTel with Citrix has lowered our total cost of ownership by
allowing us to deploy updates quickly to the more than 500 PCs in our
virtualized environment, and to provide an agile and streamlined
infrastructure that supports the dynamic business needs of our bank. By
centralizing security across our communications system, we are better
positioned to scale quickly and respond to compliance requirements and
audits."
RELATED LINKS & CONVERSATION
-- ZDNet: Gartner: "Top 10
technologies to watch over the next three years"
-- MIS Asia: "A fattening thin client market" by
Reuben Tan
-- ShoreTel
Customer Success Stories
-- ShoreTel blog
-- ShoreTel awards
About ShoreTel, Inc.
ShoreTel, Inc. (NASDAQ : SHOR ) is a leading provider of Pure IP Unified
Communications solutions. ShoreTel enables companies of any size to
seamlessly integrate all communications -- voice, video, messaging and data
-- with their business processes. Independent of device or location,
ShoreTel's distributed software architecture eliminates the traditional
costs, complexity and reliability issues typically associated with other
solutions. ShoreTel continues to deliver the highest levels of customer
satisfaction, ease of use and manageability, while driving down the overall
total cost of ownership. ShoreTel is headquartered in Sunnyvale,
California, and has regional offices in the United Kingdom, Sydney,
Australia and Munich, Germany. For more information, visit www.shoretel.com
or call 1-877-80SHORE.
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