-- 21 ICS Managed Services renewals/extensions totaling approximately
$7.7 million
-- 5 new Behavioral Analytics™ deployment contracts totaling
approximately $10 million (3 new customers; 1 significant expansion; and 1
renewal)
Preferred Dividend
In order to conserve cash given the current macro economic uncertainties,
eLoyalty announced that it would not declare the January 1, 2009
semi-annual dividend on its 7.00% Series B Convertible Preferred Stock (the
amount of this semi-annual dividend is approximately $650 thousand). Under
the terms of the Preferred Stock agreement, unpaid dividends are cumulative
and accrue at the rate of 7.00% per annum. Payment of future dividends on
the Preferred Stock will be determined by the Company's Board of Directors
based on the company's outlook and macro economic conditions.
About eLoyalty
eLoyalty helps its customers achieve breakthrough results with
revolutionary analytics and advanced technologies that drive continuous
business improvement. With a long track record of delivering proven
solutions for many of the Fortune 1000, eLoyalty's offerings include the
Behavioral Analytics™ Service, Integrated Contact Solutions and
Consulting Services, each of which enables focused business transformation.
Safe Harbor Statement
This press release contains forward-looking statements within the meaning
of the Private Securities Litigation Reform Act of 1995, including
statements regarding anticipated financial results and other matters that
are not strictly historical in nature. These forward-looking statements
are based on current management expectations, forecasts and assumptions,
and are subject to risks and uncertainties that could cause actual results
to differ materially from those expressed or implied by the forward-looking
statements. The risks, uncertainties and other factors that might cause
such a difference include those described under "Forward-Looking
Statements" and "Risk Factors" in eLoyalty's Form 10-K, Form 10-Q and other
filings with the U.S. Securities and Exchange Commission. Readers are
cautioned not to place undue reliance on forward-looking statements. They
reflect opinions, assumptions and estimates only as of the date they are
made, and eLoyalty Corporation undertakes no obligation to publicly update
or revise any of these forward-looking statements, whether as a result of
new information, future events or circumstances or otherwise.
Contact Information: Contact: eLoyalty Corporation Chris Min Vice President, Chief Financial Officer and Corporate Secretary (847) 582-7222