Contact Information: PRESS RELEASE Contact: eLoyalty Corporation Chris Min Vice President, Chief Financial Officer and Corporate Secretary (847) 582-7222
eLoyalty Announces Significant New 2009 Contract Signings
| Source: eLoyalty Corporation
LAKE FOREST, IL--(Marketwire - January 12, 2009) - eLoyalty Corporation (NASDAQ : ELOY ), a
leading enterprise customer relationship management (CRM) services and
solutions company, announced the signing of two significant new contracts
in the first two weeks of 2009.
The new contracts are for a large ICS project with a National Retailer and
a new Behavioral Analytics™ deployment with a major Property and
Casualty Insurance Company. The total value of these contracts is expected
to be approximately $15.8 million. This total is comprised of $4.7 million
of consulting services, $3.1 million of managed services and $8.0 million
of product resale. eLoyalty expects to recognize the majority of the
consulting services revenues in the first three quarters of 2009; the
majority of the managed services revenues are expected to be recognized
over the next three years; and the product resale revenue is expected to be
recognized in the first half of 2009.
About eLoyalty
eLoyalty helps its customers achieve breakthrough results with
revolutionary analytics and advanced technologies that drive continuous
business improvement. With a long track record of delivering proven
solutions for many of the Fortune 1000, eLoyalty's offerings include the
Behavioral Analytics™ Service, Integrated Contact Solutions and
Consulting Services, each of which enables focused business transformation.
Safe Harbor Statement
This press release contains forward-looking statements within the meaning
of the Private Securities Litigation Reform Act of 1995, including
statements regarding anticipated financial results and other matters that
are not strictly historical in nature. These forward-looking statements are
based on current management expectations, forecasts and assumptions, and
are subject to risks and uncertainties that could cause actual results to
differ materially from those expressed or implied by the forward-looking
statements. The risks, uncertainties and other factors that might cause
such a difference include those described under "Forward-Looking
Statements" and "Risk Factors" in eLoyalty's Form 10-K, Form 10-Q and other
filings with the U.S. Securities and Exchange Commission. Readers are
cautioned not to place undue reliance on forward-looking statements. They
reflect opinions, assumptions and estimates only as of the date they are
made, and eLoyalty Corporation undertakes no obligation to publicly update
or revise any of these forward-looking statements, whether as a result of
new information, future events or circumstances or otherwise.