Contact Information: MEDIA: Kara Ross 202-683-3117 Kate McGann 202-683-3143
HOPE NOW Launches "Reach Out" Campaign to Encourage At-Risk Homeowners to Work With Counselors
Seriously Delinquent Homeowners Urged to Work With HUD-Approved, Free Counseling Agencies
| Source: HOPE NOW Alliance
WASHINGTON, DC--(Marketwire - April 8, 2009) - HOPE NOW, the private sector alliance of
mortgage servicers, non-profit counselors, and investors that has been
working aggressively to prevent foreclosures and keep homeowners in their
homes, today announced that it had begun a new initiative to encourage
homeowners at serious risk of losing their homes to work with counseling
agencies certified by the U.S. Department of Housing and Urban Development
to determine options that will best serve their needs.
The "Reach Out" campaign is a targeted state-by-state initiative. The
first initial phase of the campaign is an intensive effort targeted at
Wisconsin homeowners who are 90+ days delinquent. In collaboration with the
Wisconsin Housing and Economic Development Authority (WHEDA), HOPE NOW and
11 of its member servicers have begun to mail letters to homeowners about
the HUD-certified, free, legitimate counseling agencies in their area and
to urge them to take advantage of the services these agencies provide to
get help.
HOPE NOW plans to expand Reach Out to other states with the highest
percentage of extremely delinquent borrowers, including New Jersey, Texas,
South Carolina and Florida.
Faith Schwartz, HOPE NOW's executive director, said that working with a
HUD-certified counseling agency is the best way a homeowner can be certain
that they will actually get help. "HOPE NOW wants to make sure that
homeowners are aware of the legitimate housing counseling services
available to them in their community," she said. "Qualified, professional
assistance is available at no cost to the homeowner and we want to be sure
everyone who needs it actually gets it."
"We know that hundreds of homeowners are struggling with their mortgage but
don't know where to turn. We hope that by lending our name to this
campaign, people will see the importance of contacting their servicer. So
far, more than 900 struggling homeowners have received letters from HOPE
NOW and WHEDA, and hundreds more will be receiving letters," said Antonio
Riley, executive director of WHEDA. "As the Executive Director of the
state's housing authority, I strongly urge every Wisconsin resident who has
received one of these letters to pick up the phone and call for help now."
Reach Out is an extension of HOPE NOW's ongoing efforts to contact at-risk
homeowners. Since it began in October 2007, HOPE NOW has sent more than
4.1 million letters to borrowers 60+ days delinquent urging them to make
contact with their servicer. A significantly higher percentage of
homeowners typically respond to the HOPE NOW mailings than similar mailings
from individual mortgage servicers.
EMC Mortgage executive director Dana Dillard, who helped design the "Reach
Out" campaign for HOPE NOW, said, "The Reach Out Campaign is one more way
that HOPE NOW and its members are being proactive with the ultimate goal of
keeping as many homeowners in their homes as we can."
The "Reach Out" campaign is just one part of HOPE NOW's aggressive
five-prong homeowner outreach effort for 2009. In addition to "Reach Out"
and the traditional mailing campaign, HOPE NOW is also in the midst of a
"Bringing Hope Home" celebrity campaign headlined by Queen Latifah, is
planning a phone-a-thon campaign for later this year, and plan to hold more
than 30 homeowner outreach events across the country.
The 11 HOPE NOW servicer members participating in the "Reach Out" campaign
include: American Home Mortgage, Bank of America, Carrington Financial,
Countrywide Financial, HomEq Servicing, HSBC, Litton Loan Servicing, Ocwen
Financial Corporation, Saxon Mortgage Service, Select Portfolio Servicing,
SunTrust, Wells Fargo, and Wilshire.
ABOUT HOPE NOW
HOPE NOW is the industry-created alliance of mortgage servicers, investors,
counselors, and other mortgage market participants that has developed and
is implementing a coordinated plan to help as many homeowners as possible
prevent foreclosure and stay in their homes. For more information go to
www.HopeNow.com or call the free Homeowner's HOPE™ Hotline
(888-995-HOPE), which is operated by the Homeownership Preservation
Foundation.