SCOTTS VALLEY, CA--(Marketwire - February 25, 2010) - Virtual Instruments, a leader in SAN and virtual infrastructure optimization, today announced that Bo Barker, a 22-year industry veteran, has joined the Company as vice president of services. Barker, after spending nine years at EMC in multiple services leadership positions, will lead the Virtual Instruments professional services and post-sales customer support organizations. In his role, he will focus on providing superior customer satisfaction and accelerating the successful deployment of Virtual Instruments award-winning NetWisdom and VirtualWisdom products.
"As we talk to our customers and learn more about their challenges, we are developing new products and services to address their needs," said Mark Urdahl, chief executive officer, Virtual Instruments. "Our goal is to ensure that every Virtual Instruments customer realizes the full financial and operational benefits of our products. We hired Bo, a recognized services expert, due to his deep expertise in large scale storage and virtualization deployments with Global 2000 organizations. He will be invaluable to our growth and we are extremely fortunate that he has decided to join us."
Barker will lead the Virtual Instruments Professional Services organization, which includes all post-sale customer services. He will provide leadership and strategic direction to all Virtual Instruments' services, including our recently announced SOS-4-SANs service, in addition to our QuickStart Service, SAN HealthCheck Service, and Virtual Infrastructure Optimization Service. The services division of Virtual Instruments is focused on delivering the highest customer satisfaction in the industry and ensuring that services needs of large enterprises across the globe are met.
"Virtual Instruments is addressing some of the most critical issues facing the Global 2000 by providing products and services that ensure the successful deployment of server and storage virtualization technology. They have an approach of addressing customer needs through very hands-on, focused services, which attracted me to the company," said Barker, vice president of services, Virtual Instruments. "In my new role, I look forward to bringing expertise in helping customers transform and optimize their IT infrastructures through the unique capabilities of the Virtual Instruments product portfolio. Virtual Instruments is poised to change the way managing mission-critical IT operations is conducted in the industry."
Prior to joining Virtual Instruments, Barker served as Area Technology Consulting Director of EMC Global Services, managing global and enterprise technology and engineering teams. Barker also directed North American service operations for the telecommunications vertical and managed the teams responsible for managing total customer experience and satisfaction programs. Before joining EMC, Barker led product management efforts for the PeopleSoft Financial applications, prior to their acquisition by Oracle. Throughout his career, Barker has gained deep experience in the storage, storage area network (SAN) and software markets across multiple industry segments. Barker earned both his master and bachelor degrees in public administration from California State University.
About Virtual Instruments
Virtual Instruments offers the award-winning NetWisdom and VirtualWisdom virtual infrastructure optimization solutions that provide deep monitoring and analysis of how the virtualized IT infrastructure and SAN affect business-critical application performance. Customers such as Barclay's Card Services, Kaiser Permanente, McKesson Corp. and Unilever achieve significant cost savings in virtualization and SAN deployments by optimizing utilization, performance and availability of IT resources. Leading system and storage vendors including IBM, HP, Dell, HDS, and EMC leverage Virtual Instruments to design and optimize SAN solutions for enterprise customers. The company was founded in June 2008 via a spin-out from Finisar Corp.; it has headquarters in Scotts Valley, Calif., and can be found online at http://www.virtualinstruments.com.
Contact Information:
Media Contact:
Melissa Lang
Voce Communications on behalf of Virtual Instruments
(330) 401-9220