BMC Helps IT Pros Sleep at Night; Provides Customer Focused ITSM in Africa

HOUSTON, Dec. 6, 2013 (GLOBE NEWSWIRE) -- BMC Software, the company behind MyIT and BMC AppZone, announced this week that customer, Gijima, is the first IT service provider in southern Africa to provide a Service Management Platform focused on solving the needs of the end user. The company also highlights successful technology implementations with retail customers during the busy shopping season.

Customer Updates

Leading African IT Consultancy Uses BMC Remedy

Gijima, one of the leading IT companies listed on the Johannesburg Stock Exchange, is recognized in both the public and private sectors for the breadth and depth of its IT management offering. Gijima selected BMC Remedy 8.1, to deliver customer-centric service management to clients.

http://www.bmc.com/news/press-releases/2013/Leading-African-IT-Consultancy-Uses-BMC-Remedy-to-Deliver-Customer-Centric-Service-Management.html?c=n

Thought Leadership

The Technology Behind the Bargains

Mark Stouse, VP of Global Communications, discusses the technology behind the busiest shopping days of the year, both online and in your favorite retail store.

https://communities.bmc.com/people/mstouse/blog/2013/11/27/the-technology-behind-the-bargains

Are You Sleeping Through the Night?

Come visit BMC Software next week at the Gartner Datacenter Conference, where IT professionals can learn how to address the issues keeping them from a good night's sleep.

https://communities.bmc.com/community/bsm_initiatives/cloud/blog/2013/12/04/how-visiting-bmc-at-gartner-data-center-can-help-you-sleep-easier

What People are Saying

Vendors offer variety of options for building corporate app stores

Alan R. Earls, SearchCloudApplications

http://searchcloudapplications.techtarget.com/feature/Vendors-offer-variety-of-options-for-building-corporate-app-stores

Keeping your dreams alive...

Sudha Menon, iDiva

http://idiva.com/opinion-work-life/keeping-your-dreams-alive/26042

BMC aims to make cloud more manageable

Graeme Burton, Computing

http://www.computing.co.uk/ctg/analysis/2310148/bmc-aims-to-make-cloud-more-manageable

Gijima selects BMC Remedy 8.1 for management of outsourced services

Staff, MarketLine via COMTEX

http://mobile-barcode.tmcnet.com/news/2013/11/28/7568197.htm

Automation concepts and solutions for IT operations

René Büst, Techchannel.de

http://www.tecchannel.de/software/crm/2049155/automatisierungskonzepte_und_loesungen_fuer_den_it_betrieb/index3.html

How to prepare for a successful Cyber Monday

David Williams, Ulitzer

http://application-performance-management.ulitzer.com/node/2880514

Preparing for Cyber Monday: Network capacity planning is simply not enough

David Williams, Wired

http://insights.wired.com/profiles/blogs/preparing-for-cyber-monday-network-capacity-planning-is-simply#axzz2mX1qCXyj

DevOps leadership with Jason Bloomberg Exc#5: What's your policy about policies?

Jason Bloomberg, Sys-Con Media

http://ciocto.ulitzer.com/node/2877847

BMC Software. IT Innovation Drives Business Transformation.

For more than 30 years, BMC has helped thousands of companies around the world master IT complexity. From mainframe to cloud to mobile, from the back room to the boardroom, BMC delivers the automation, integration, and sophistication that enable the business and IT to perform like never before. To learn more, visit bmc.com.

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