Mattersight Announces Second Quarter 2015 Results


CHICAGO, IL--(Marketwired - Aug 5, 2015) -  Mattersight Corporation (NASDAQ: MATR), the pioneer in personality-based software applications, today announced financial results for the second quarter ending June 30, 2015. 

"The second quarter was another strong one for Mattersight," said President and CEO Kelly Conway. "Our performance was driven by record bookings from new logo customers and by strong demand for both our routing and analytics products. In addition, in July we completed a $16.2 million financing -- another milestone in helping us build and dominate the market for personality-based applications. We are pleased with our progress and we intend to accelerate our investments in building our sales and marketing engine in the second half of 2015."

Second Quarter 2015 Financial Highlights

  • Bookings: Annual Contract Value (ACV) bookings for the second quarter were $5.8 million. ACV bookings for the last four quarters were $19.0 million, a 46% year-over-year increase.
  • Book of Business: Annualized Book of Business was $49.0 million for the second quarter, up 37% on a year-over-year basis.
  • Revenues: Total revenue for the second quarter was a record $9.7 million, representing a 33% increase on a year-over-year basis. Within total revenue, subscription revenue was $8.9 million, up 41% on a year-over-year basis.
  • Gross Margin: Gross margin was 72.6% in the second quarter and 71.0% for the last four quarters.
  • SaaS Metrics: For the last four quarters, subscription revenue retention was 98%, year-over-year existing net account growth was 122% and the customer acquisition cost (CAC) ratio was 141%.

Second Quarter 2015 and Recent Business Highlights

  • Strengthened the leadership team with the addition of Sheau-ming Ross as Chief Financial Officer and Frank Suljic as Senior Vice President of Enterprise Sales.
  • Launched Version 3 of Mattersight's flagship Predictive Behavioral Routing algorithm, resulting in a 25% improvement in personality matching.
  • Added two new patents, bringing Mattersight's total U.S. patent portfolio to 16 and bolstering the protection of Mattersight's innovative solutions.
  • Launched a new website at www.mattersight.com, featuring new customer testimonials, rich video content and an ROI calculator for Mattersight's Predictive Behavioral Routing solution based on calculations vetted against a Forrester study commissioned by Mattersight.
  • Completed a $16.2 million offering of common stock, led by one of the country's largest mutual funds and with significant participation from Mattersight's officers and directors.

Non-GAAP Financial Measures

The Company realized an "Adjusted Earnings1" loss of $0.8 million for the second quarter of 2015. Adjusted Earnings is a non-GAAP measure. For a reconciliation of operating loss to Adjusted Earnings, see the accompanying schedule. Mattersight's net loss was $3.7 million in the second quarter of 2015.

Conference Call Information

Mattersight management will host a conference call at 5:00 p.m. ET on Wednesday, August 5, 2015. The conference call and slide presentation will be available at the Investor Relations section of Mattersight's website at http://www.mattersight.com/about-us/investor-relations/. To listen to the conference call via telephone, please call 800.952.4789 (domestic) or 404.665.9579 (international), conference ID: 62969346.

For those who cannot access the live broadcast, a replay of the conference call will be available beginning approximately two hours after the live call is completed until September 5, 2015, by dialing 855.859.2056 (domestic) or 404.537.3406 (international), conference ID: 62969346.

Safe Harbor for Forward-Looking Statements

Statements in this press release that are not historical facts are "forward-looking statements" that are made pursuant to the safe harbor provisions of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. These forward-looking statements, which may be identified by use of words such as "plan," "may," "might," "believe," "expect," "intend," "could," "would," "should," and other words and terms of similar meaning, involve risks and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. In addition to other factors and matters contained or incorporated in this document, important factors that could cause actual results or events to differ materially from those indicated by such forward-looking statements include, among other things, the risks detailed from time to time in Mattersight's SEC filings. You can locate these filings on the Investor Relations page of Mattersight's website, www.mattersight.com. Statements included or incorporated by reference into this press release are based upon information known to Mattersight as of the date of this press release, and the company assumes no obligation to publicly revise or update any forward-looking statement for any reason. In light of Regulation FD, it is our policy not to comment on earnings, financial guidance or operations other than through press releases, publicly announced conference calls, or other means that will constitute public disclosure for purposes of Regulation FD. Mattersight uses its website at www.mattersight.com as a means of disclosing material non-public information and for complying with its disclosure obligations under Regulation FD.

About Mattersight

Mattersight's mission is to help brands have more effective and effortless conversations with their customers. Using a suite of innovative personality-based software applications, Mattersight can analyze and predict customer behavior based on the language exchanged during service and sales interactions. This insight can then facilitate real-time connections between customers and the agents best capable of handling their needs. Mattersight's patented stack of SaaS applications has influenced hundreds of millions of shorter, more satisfying customer interactions. Organizations across the Financial Services, Healthcare, Technology and Telco industries rely on Mattersight to drive customer retention, employee engagement and operating efficiency. An independent research study documents the average return on investment for these organizations is 344%. To learn more about how Mattersight can help your company, please visit www.mattersight.com.

1 Mattersight presents Adjusted Earnings, a non-GAAP measure that represents cash earnings performance, excluding the impact of non-cash expenses and expense reduction activities, because management believes that Adjusted Earnings provide investors with a better understanding of the results of Mattersight's operations. Management believes that Adjusted Earnings reflect Mattersight's resources available to invest in its business and strengthen its balance sheet. In addition, expense reduction activities can vary significantly between periods on the basis of factors that management does not believe reflect current-period operating performance. Although similar adjustments for expense reduction activities may be recorded in future periods, the size and frequency of these adjustments cannot be predicted. The Adjusted Earnings measure should be considered in addition to, not as a substitute for or superior to, operating income, cash flows or other measures of financial performance prepared in accordance with GAAP.    

   
   
MATTERSIGHT CORPORATION  
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS  
(Unaudited and in thousands, except per share data)  
                         
    For the Three Months     For the Six Months  
    Ended     Ended  
    June 30,     June 30,     June 30,     June 30  
    2015     2014     2015     2014  
Revenue:                                
  Subscription revenue   $ 8,874     $ 6,303     $ 17,206     $ 12,360  
  Other revenue     868       1,037       1,852       1,993  
Total revenue     9,742       7,340       19,058       14,353  
Operating expenses:                                
  Cost of Subscription revenue     2,055       1,722       3,923       3,444  
  Cost of Other revenue     614       540       1,321       1,051  
Total cost of revenue, exclusive of depreciation and amortization shown below:     2,669       2,262       5,244       4,495  
  Research and development     3,380       3,283       6,788       6,373  
  Sales and marketing     3,087       2,173       6,243       4,304  
  General and administrative     2,821       2,281       5,703       4,531  
  Depreciation and amortization     1,116       737       2,111       1,480  
Total operating expenses     13,073       10,736       26,089       21,183  
                                 
Operating loss     (3,331 )     (3,396 )     (7,031 )     (6,830 )
Interest and other expense, net     (245 )     (160 )     (359 )     (310 )
Change in fair value of warrant liability     20       284       25       (86 )
Loss before income taxes     (3,556 )     (3,272 )     (7,365 )     (7,226 )
Income tax provision     (8 )     (8 )     (16 )     (17 )
Net loss     (3,564 )     (3,280 )     (7,381 )     (7,243 )
Dividends related to Series B Stock     (147 )     (147 )     (294 )     (294 )
Net loss available to Common Stock holders   $ (3,711 )   $ (3,427 )   $ (7,675 )   $ (7,537 )
                                 
Per share of Common Stock:                                
Basic net loss available to Common Stock holders   $ (0.17 )   $ (0.18 )   $ (0.35 )   $ (0.41 )
Diluted net loss available to Common Stock holders   $ (0.17 )   $ (0.18 )   $ (0.35 )   $ (0.41 )
                                 
Shares used to calculate basic net loss per share     22,032       18,679       21,955       18,591  
Shares used to calculate diluted net loss per share     22,032       18,679       21,955       18,591  
                                 
Stock-based compensation, primarily restricted stock, is included in individual line items above:                                
  Total cost of revenue   $ 65     $ 46     $ 124     $ 102  
  Research and development     253       375       519       751  
  Sales and marketing     355       197       721       411  
  General and administrative     744       531       1,418       973  
                                   
                                   
                                   
MATTERSIGHT CORPORATION  
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE LOSS  
(Unaudited and in thousands)  
   
    For the Three Months     For the Six Months  
    Ended     Ended  
    June 30,     June 30,     June 30,     June 30,  
    2015     2014     2015     2014  
Net loss   $ (3,564 )   $ (3,280 )   $ (7,381 )   $ (7,243 )
Other comprehensive loss:                                
Effect of currency translation     3       (2 )     2       3  
Comprehensive net loss   $ (3,561 )   $ (3,282 )   $ (7,379 )   $ (7,240 )
                                 
                                 
                                 
MATTERSIGHT CORPORATION  
CONDENSED CONSOLIDATED BALANCE SHEETS  
(Unaudited and in thousands, except share and per share data)  
   
    June 30,     December 31,  
    2015     2014  
ASSETS:                
  Current Assets:                
  Cash and cash equivalents   $ 13,458     $ 14,238  
  Receivables (net of allowances of $24 and $17, respectively)     4,813       3,460  
  Prepaid expenses     4,897       4,449  
  Other current assets     1,882       236  
    Total current assets     25,050       22,383  
Equipment and leasehold improvements, net     7,595       4,657  
Goodwill     972       972  
Intangibles, net     3,438       571  
Other long-term assets     2,934       3,495  
    Total assets   $ 39,989     $ 32,078  
                 
LIABILITIES AND STOCKHOLDERS' EQUITY:                
Current Liabilities:                
  Short-term debt   $ 8,002     $ --  
  Accounts payable     2,479       1,183  
  Accrued compensation and related costs     1,985       2,241  
  Unearned revenue     6,750       7,859  
  Capital leases     1,777       1,637  
  Other current liabilities     4,458       2,549  
    Total current liabilities     25,451       15,469  
Long-term unearned revenue     2,169       2,532  
Long-term intangible assets liability     1,624       --  
Long-term capital leases     1,725       1,176  
Other long-term liabilities     1,772       282  
    Total liabilities     32,741       19,459  
                 
Series B Stock, $0.01 par value; 5,000,000 shares authorized and designated; 1,647,175 and 1,648,185 shares issued and outstanding, with a liquidation preference of $10,165 and $9,877 at June 30, 2015 and December 31, 2014, respectively     8,401       8,406  
                 
Stockholders' Equity:                
  Preferred stock, $0.01 par value; 35,000,000 shares authorized; none issued and outstanding     --       --  
  Common Stock, $0.01 par value; 50,000,000 shares authorized; 24,704,031 and 24,046,977 shares issued and 22,878,597 and 22,324,093 outstanding at June 30, 2015 and December 31, 2014, respectively     247       240  
  Additional paid-in capital     245,983       243,282  
  Accumulated deficit     (233,785 )     (226,404 )
  Treasury stock, at cost, 1,825,434 and 1,722,884 shares at June 30, 2015 and December 31, 2014, respectively     (9,574 )     (8,879 )
  Accumulated other comprehensive loss     (4,024 )     (4,026 )
    Total stockholders' equity (deficit)     (1,153 )     4,213  
    Total liabilities and stockholders' equity (deficit)   $ 39,989     $ 32,078  
                     
                     
                     
MATTERSIGHT CORPORATION  
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS  
(Unaudited and in thousands)  
   
    For the Six Months Ended  
    June 30,     June 30,  
    2015     2014  
Cash Flows from Operating Activities:                
  Net loss   $ (7,381 )   $ (7,243 )
  Adjustments to reconcile net loss to net cash used in operating activities:                
    Depreciation and amortization     2,111       1,480  
    Stock-based compensation     2,782       2,237  
    Change in fair value of warrant liability     (25 )     86  
  Changes in assets and liabilities:                
    Receivables     (1,353 )     (75 )
    Prepaid expenses     (846 )     (512 )
    Other assets     (985 )     17  
    Accounts payable     267       478  
    Accrued compensation and related costs     (256 )     (305 )
    Unearned revenue     (1,472 )     (1,681 )
    Other liabilities     1,470       (56 )
      Total Adjustments     1,693       1,669  
        Net cash used in operating activities     (5,688 )     (5,574 )
Cash Flows from Investing Activities:                
  Capital expenditures and other     (1,207 )     (369 )
  Intangible assets     (475 )     (129 )
        Net cash used in investing activities     (1,682 )     (498 )
Cash Flows from Financing Activities:                
  Proceeds from line of credit     15,000       7,000  
  Repayments from line of credit     (7,000 )     --  
  Principal payments under capital lease obligations     (999 )     (804 )
  Acquisition of treasury stock     (695 )     (645 )
  Fees from issuance of Common Stock     (11 )     (2 )
  Proceeds from stock compensation and employee stock purchase plans, net     299       86  
        Net cash provided by financing activities     6,594       5,635  
Effect of exchange rate changes on cash and cash equivalents     (4 )     2  
Decrease in cash and cash equivalents     (780 )     (435 )
Cash and cash equivalents, beginning of period     14,238       13,392  
Cash and cash equivalents, end of period   $ 13,458     $ 12,957  
                 
Non-Cash Investing and Financing Transactions:                
  Capital lease obligations incurred   $ 1,752     $ 763  
  Capital equipment purchased on credit     1,752       763  
  Fair value of warrants classified as liability     355       342  
  Fair value of intangible asset liability     2,285       --  
Supplemental Disclosures of Cash Flow Information:                
  Interest paid   $ 101     $ 148  
                 
                 
                 
MATTERSIGHT CORPORATION  
CALCULATION OF ADJUSTED EARNINGS MEASURE  
(Unaudited and in thousands)  
   
    For the Three Months     For the Six Months  
    Ended     Ended  
    June 30,     June 30,     June 30,     June 30,  
    2015     2014     2015     2014  
GAAP -- Operating loss   $ (3,331 )   $ (3,396 )   $ (7,031 )   $ (6,830 )
Add back (reduce) the effect of:                                
Stock-based compensation     1,417       1,149       2,782       2,237  
Depreciation and amortization     1,116       737       2,111       1,480  
Adjusted earnings measure -- loss   $ (798 )   $ (1,510 )   $ (2,138 )   $ (3,113 )

Contact Information:

Contact

Sheau-ming Ross
Chief Financial Officer
312.454.3594
ir@mattersight.com