Ontario’s top-rated builders earn 2018 Homeowners’ Choice Awards

Recipients recognized for customer service excellence by home buyers


Toronto, May 01, 2018 (GLOBE NEWSWIRE) -- A happy homeowner is the best advertisement for any new home builder. Today Tarion presented its annual Homeowners’ Choice Awards to outstanding builders who received the highest ratings from home buyers across the province. These are the only awards that focus solely on customer service and are based on feedback from homeowners. 

The recipients of the 2018 Homeowners’ Choice Awards are:

• Kolody Homes – Small Volume Category
• Talos Custom Homes Ltd. – Medium Volume Category 
• Hayhoe Homes – Large Volume Category
• Plazacorp Investments – High-Rise Category

In 2017, Tarion introduced a new honour – the Ernest Assaly Award – for an Ontario builder who demonstrates a commitment to building quality and innovation, customer service and community involvement. Similar to a lifetime achievement award, a builder can only receive this recognition once. 

The recipient of the 2018 Ernest Assaly Award is:

• Tridel

 “A new home is one of life’s biggest investments and that’s why it’s important to have it built by someone you can trust who understands your needs,” says Tarion President and CEO Howard Bogach. “The builders recognized by these awards have demonstrated exemplary customer service to their homeowners and by doing set an example for others to follow. I’m pleased to congratulate all the recipients for helping to raise the bar for the new home building industry.” 

The Homeowners’ Choice Awards are presented annually based on the results of surveys completed by new home buyers from across the province. In 2017, Tarion polled more than 56,900 new home buyers asking them about their builder’s performance before, during and after they moved into their new home. More than 11,500 homeowners responded, choosing recipients for outstanding customer service in the four categories. Award recipients were announced at a luncheon in Vaughan on Tuesday, May 1, 2018.

The Ernest Assaly Award recognizes the highest level of excellence in Ontario home building while honouring the legacy of Ernest Assaly, a highly respected leader in the residential building industry who was Tarion’s first Chair. Only a select number of Ontario builders met the rigorous criteria required to even receive an invitation to make a submission. The recipient of the new Ernest Assaly Award is determined by Tarion’s Board of Directors.
“For more than 40 years, Tarion has been working with builders and homeowners to build confidence in the home building industry,” says Bogach. “Our experience is that builders who go the extra mile create a positive home-buying experience that leads to happy, satisfied home owners, and we’re thrilled to recognize the recipients of this year’s awards.”

For the full list of Homeowners’ Choice Awards finalists, click here.
For the full list of the Ernest Assaly Award finalists, click here.

Like Tarion on Facebook at www.facebook.com/tarionwarrantycorp or follow us on Twitter @TarionWarranty for more information about the 2018 Homeowners’ Choice Awards.

About Tarion 
For the past 40 years, Tarion has been enhancing confidence in the new home buying experience. Tarion is a private, not-for-profit corporation that administers the Ontario New Home Warranties Plan Act, and backstops the warranty coverage. We set the standards for builder licensing and after sales service and step in when your builder cannot or will not fulfill their warranty obligations. Since 1976, Ontario’s new home warranty program has registered close to two million homes and paid out hundreds of millions of dollars in warranty claims. Our mandate is to serve the public interest, and is what guides us every day. 


            

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